Job Description

PLEASE NOTE WE ARE UNABLE TO OFFER SPONSORSHIP FOR THIS ROLE AT THIS MOMENT IN TIME.


At Believe Care and Support, we are more than just a care provider - We are a values-driven team dedicated to making a real difference in the lives of individuals with learning disabilities and mental health support needs. Our mission is simple: to deliver outstanding, person-cantered support by empowering both our team members and the individuals we support.


We believe in individuality - embracing the uniqueness of every person. You will be encouraged to bring your whole self to your role and celebrated for your individual spirit.


We believe in teamwork and collaboration - working together, sharing challenges, and growing as a collective to create meaningful change.


We believe in citizenship - supporting individuals to be active members of their communities, to have a voice, and to live with dignity and purpose


We believe in choice and independence - ensuring that every individual we support has the right to make their own decisions and live life on their own terms.


We believe in equality - creating an inclusive environment where everyone, both those we support and our team members, are valued and respected.


At Believe, you will be part of an organisation that invests in your development, values honesty and transparency, and appreciates the vital role you play in transforming lives.


Support is at the heart of everything we do - not just for those we care for, but for you as a valued member of our team. Through training, reflective learning, and everyday encouragement, you will feel supported, appreciated, and empowered in your role.


If you share our passion for individuality, choice, independence, citizenship, collaboration and equality, we would love to hear from you. Come and be part of a team that truly believes in better - better support, better skills, and better lives.


About The Role


Are you a passionate and driven recruiter looking to make a real impact in the care sector? We are looking for an Internal Recruiter to join our team! This is an exciting opportunity where you will play a key role in hiring compassionate and dedicated support workers, directly contributing to the quality of care we provide.


Why join us?


You will be part of a small but dynamic team, responsible for interviewing candidates and guiding them through the hiring and onboarding process-- ensuring they have an unrivalled candidate experience from application to offer stage. In addition to recruitment, you will support HR onboarding tasks, helping candidates smoothly transition into their new roles, supporting payroll, audits and other HR related activities.


What will you be doing?


Conducting screening calls, face-to-face and live video interviews, assessing candidates against company values and competency-based criteria.
Ensuring all interview notes and scores are accurately recorded and reflective of candidate conversations.
Engaging with inbound candidate enquiries and proactively sourcing new candidates through referrals and direct outreach.
Providing timely responses to candidate queries via phone, email offering accurate information about our roles, culture, and values.


Supporting HR onboarding by:


Sending contracts and offer letters to successful candidates.


Chasing references and right-to-work documentation to ensure compliance.
Coordinating pre-employment checks, including DBS applications and mandatory training.
Ensuring candidates are fully onboarded before their start date, keeping them engaged throughout the process.
Keeping our Applicant Tracking System (ATS) up to date with accurate candidate records.
Participating in internal meetings, training sessions, and company-wide activities, as well as attending recruitment events when required.
Ensuring compliance with Equal Opportunity, Data Protection, and Health & Safety policies.
Supporting additional recruitment, business administration and other HR-related duties in line with business needs.


What are we looking for?


Excellent communication skills - strong verbal and written English.
Competent in IT software (Microsoft Word, Excel, etc.)
Strong organisational and time management skills.
Experience in high volume recruitment or a high-profile customer service role.
Experience in HR onboarding processes, such as issuing contracts and chasing references.
Ability to handle confidential and sensitive information appropriately.
Passion for delivering a high-quality candidate experience.
A confident communicator with strong empathy and listening skills.
Ability to work under deadlines while managing multiple projects.
Comfortable working in a fast-paced, dynamic environment.
A team player who is also a self-starter and can work independently.
Ability to follow structured processes effectively.
Experience recruiting in the health and social care sector (desirable but not essential).


Why work with us?


We are committed to hiring individuals who share our values and passion for providing outstanding care. We offer a supportive and inclusive workplace, opportunities for professional growth, and the chance to be part of a team that truly makes a difference in people's lives.


Ready to join us?
If you're excited about this opportunity and have the skills we're looking for, we'd love to hear from you! Apply today and take the next step in your recruitment and HR career in the care sector.


Our Safeguarding Commitment


We are committed to safeguarding and promoting the welfare of vulnerable individuals we support. We expect all staff and volunteers to share this commitment and uphold the highest standards of safeguarding practice.


As part of our rigorous recruitment process, all successful candidates will be subject to:


A thorough pre-employment screening, including reference checks from previous employers.
An enhanced Disclosure and Barring Service (DBS) check, including checks against the barred lists, where applicable.
Right to work verification and identity checks.
Employment history review, with clarification of any gaps.


It is a criminal offense for people who are barred from working in regulated activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group (i.e. adults at risk, children, or both)


Equal Opportunities


We celebrate diversity and are committed to creating an inclusive environment for all employees by creating a diverse and inclusive workplace where everyone is treated with dignity, respect, and fairness. We believe that diversity enriches our organisation and enables us to better support the communities we serve.


We welcome applications from individuals of all backgrounds, regardless of age, disability, gender, gender identity, race, ethnicity, religion, sexual orientation, or socioeconomic status. Our recruitment decisions are based solely on skills, experience, and suitability for the role.


If you require any adjustments during the recruitment process, please let us know, and we will do our best to accommodate your needs.


Required Criteria


Desired Criteria


Experience with recruitment within Health and Social Care


Skills Needed


About The Company


We deliver high-quality, individualised support built around what matters to each person - day and night. Our small, well-matched teams help people build friendships, join community life and pursue long-term goals. As part of Lancashire's Small Supports approach, we embed inclusion, citizenship and continuity in everything we do.


Company Culture


We believe in teamwork, learning and appreciation--supported by reflective practice and meaningful training shaped by lived experience. We build small, skilled, well-matched teams around each person, we partner with individuals, families and advocates to provide day and night support designed around what matters to each person--friendships, community life and long-term goals.


Company Benefits


Culture of recognition


Free 24/7 confidential Employee Assistance Line - offering support with range of challenges such as stress, anxiety, bereavement, relationships, housing, finances, legal matters, family and childcare, health advice, and more.


'Refer a friend' scheme


Employee discounts scheme


Access to our company caravan in the Lake District available at special rate for all our employees


Meaningful, comprehensive training and professional development to help you grow


Progression Opportunities


We emphasizes work-life balance, values based employment and team dynamics.


Retirement plan and/or pension, Referral bonus, Competitive salary, Long service recognition, Annual Rise, Culture of recognition, Progression opportunities, Long service awards


Salary


13.00 - 13.50 per hour