Job Description

INTERNATIONAL PURCHASING & ADMINISTRATIVE ASSISTANT

LOCATION: OFFICE BASED ROLE BASED AT TYNE DOCK,

SOUTH SHIELDS, TYNE & WEAR NE33

SALARY: 23,809 per annum

Full Time 37.5 hours per week, from Monday to Friday, 9 am to 5.30pm

JML

are an innovative consumer product company and one of the fastest growing sales and marketing companies promoting our products with 3,000 video screens in retail stores and are the UK & Irelands biggest as seen on TV business. We consistently deliver exceptional sales through the combination of great products, great people, and first-class service. We also have a significant ecommerce presence. As an industry leading multi-channel business our vision is to have a JML product in every home.


Reporting to the International Sales Manager, this is a high intensity role working as part of our Retail Team, supporting the smooth and efficient operation of a portfolio of international retail accounts.


Your main responsibilities will be to support the International Sales Manager ensuring timely and accurate administration of purchase orders, liaising with suppliers, agents, colleagues and customers, to ensure products are paid for and delivered on schedule. You will need to be proactive and organised, with a particular focus on administrative accuracy and efficiency, ensuring both JML colleagues and external customer needs are fully met.


You will coordinate with our UK warehouse and fulfilment centre to ensure that products are available and despatched to customers on time. In addition, you will be assisting the team with marketing the JML brand and our products to our network of International Distributors.


The role involves detailed work utilising Outlook, Excel and Dynamics 365. You will be required to build solid internal and external customer relationships and therefore excellent written and verbal communication skills are essential.

Key Responsibilities

Managing the order process from order receipt to delivery including collating customer orders for allocation and replenishment, ensuring orders are processed and dispatched in sufficient time and as per our agreed terms. Expedite any delays or issues to ensure customer expectations are met. Update Dynamics 365 with new customers and ensure all customer data is accurately maintained. Establish and maintain strong customer-supplier relationships. Liaise with internal colleagues and suppliers regarding product specifications, transit, documentation, and errors ensuring key colleagues and customers are informed of relevant changes. Liaise with courier companies, JML warehouses, and freight forwarders as applicable. Prepare appropriate documentation, including, proforma invoices, packing lists, commercial Invoices etc. as required. Prepare marketing packs, product information and related materials. Arrange courier shipments, including export documentation (if required), for marketing packages and samples. Assist with the organisation of trade shows and exhibitions. Analyse data such as forecasts, stock holding, sales and trends.

Experience

The ideal candidate will come from a retail and/or administration background and have previous experience of purchasing and account management work flows.


To be successful in the role you will need to demonstrate the following:


Analytical skills proficiency in Excel, strong administrative and data entry skills and a high level of numeracy. A detailed and systematic approach to handling information. The ability to work on your own initiative as well as part of a team with excellent interpersonal skills. Excellent written and verbal communication skills, including experience of liaising with offshore suppliers. Strong organisational skills and the ability to reproduce detailed information quickly and accurately with high attention to detail. Creative planning and problem-solving abilities. A proactive attitude towards negotiating, networking and self-development. Commercial awareness and an understanding of JMLs business. Confidence to prioritise your own workload without constant supervision. A strong eye for detail and good numeracy skills to analyse data and produce accurate work.

In return we will provide all the training you will need to succeed within the role and give you a chance to have a successful career in a growing business that rewards staff for their hard work. The candidate may be required to travel to London for training days.


Benefits JML Offer


25 days holiday a year, increasing after 3 and 6 years service.


Employee Assistance Programme


Private Health Insurance after 1 year of service


Contributory Pension Scheme after 3 months of service


Life Assurance Scheme


Staff Product Discount Scheme


Eye Care Vouchers


Bike to Work Scheme


Enhanced Maternity and Paternity


For further information about JML products visit our website at

www.JMLdirect.com

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