Job Description

Knights is the UK's largest legal and professional services business outside of London. We have grown from 2 offices to over 30 in the past decade, building a reputation for being a premium law firm, with regional expertise combined with national capability.

Our business model and culture remain a clear differentiator from many legal services businesses, enabling us to recruit individuals who wish to work in a modern professional services business that invests in training, technology, quality of life and premium work spaces.

Our premium service to clients is defined by speed, access and communication. These three pillars guide our actions, both internally and externally and form the foundation of our clients' experience.

About the role

This role is pivotal in maintaining and setting up Knights' IT estate across all UK offices. As part of the Office Excellence IT Team you will be responsible for ensuring seamless IT infrastructure during office refits, acquisitions, and ongoing maintenance, with a strong focus on networking, hardware, and AV systems.

Office IT Setup & Maintenance

Install, configure, and maintain IT equipment including MFDs, wireless access points, Cisco switches, firewalls, and AV systems. Support office refits and relocations by ensuring IT infrastructure is deployed efficiently and securely. Perform break/fix tasks and general IT maintenance across all Knights offices.

Networking & Infrastructure

Troubleshoot and optimize network performance across sites. Collaborate with the central IT team to ensure consistent network standards and security protocols. Assist in firewall configuration and network segmentation as needed.

Acquisition Onboarding

Lead IT setup and integration for newly acquired offices. Ensure smooth transition of systems and infrastructure into Knights' IT environment.

Documentation & Reporting

Maintain accurate records of installations, configurations, and maintenance activities. Provide feedback and improvement suggestions to enhance office IT standards.

What are we looking for in a candidate?

Proven experience in IT infrastructure support, ideally in a multi-site environment. Strong knowledge of networking (LAN/WAN), Cisco switches, firewalls, and wireless technologies. Hands-on experience with AV systems and multifunction devices (MFDs). Ability to work independently and travel frequently across the UK. Excellent troubleshooting and problem-solving skills. Strong communication and documentation abilities requiring excellent written and verbal communication. Full UK driving licence required.

What does Knights offer?

You will be part of a One Team culture that encourages people to work collaboratively in modern surroundings and offers career development. We strive to deliver the best service possible for clients within a collegiate, team-based environment. Knights is constantly investing in our employees, with new offices and 11 high-spec refurbishments in the past 2 years providing a premium work environment and facilities. We value conscientiousness and transparency, providing a great work environment where there is collaboration, appreciation and a great platform for career development. We have an excellent training and induction program for all new starters; an engaging on-site training team will give you the support and knowledge to succeed in your role. Great work-life balance with employee wellbeing and healthcare benefits. Excellent benefits package makes Knights a great place to work and includes 23 days annual leave, birthday gift vouchers, fully paid volunteering time, travel to work schemes, retailer discounts platform, healthcare, eyecare and dental, life assurance, discounted legal fees, pension, share incentive plan.
Job Types: Full-time, Permanent

Pay: 26,000.00-99,999.00 per year

Benefits:

Additional leave Canteen Company pension Employee stock purchase plan Life insurance On-site parking Paid volunteer time Private dental insurance Private medical insurance Sick pay
Work Location: On the road