Job Description

Job Title: IT Support Technician

Location: Birmingham

Salary: \xc2\xa326,444 \xe2\x80\x93 \xc2\xa328,759 per annum \xe2\x80\x93 SS3.

Job type: Permanent, Full-time.

University College Birmingham works in partnership with the University of Warwick \xe2\x80\x93 Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023.

The Role:

University College Birmingham is looking for an experienced Information Technology professional to join our growing Digital IT Services Department as an IT Support Technician.

The Technicians team within the Digital IT Services department provide an excellent 1st and 2nd line support to students and staff across campus.

The department is growing, with the technological estate going through a transformation phase to implement a more modern digital infrastructure. This is an exciting time to join the team working with the latest technologies and a wider diverse customer base.

Candidate Requirements:

The ideal candidate will have experience of working within an Information Technology role, with good knowledge of hardware and software.

Benefits:

• Generous allocation of annual leave

• 26 days\xe2\x80\x99 paid leave per year
• 12 Bank Holidays & Concessionary Days
• Excellent Local Government Pension Scheme

• Employer Contributions \xe2\x80\x93 20.9%
• Subsidised private healthcare provided by Aviva including a Digital GP Service.
• Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
• Annual health MOTs with our Registered Nurse
• Excellent staff development opportunities including professional qualification sponsorship
• A variety of salary sacrifice schemes including car, technology and cycle.
• Heavily-subsidised on-site car parking in central Birmingham
• Free on-site gym membership

Extra Information:

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date \xe2\x80\x93 Friday 13th October 2023 at midday.

Interview Dates \xe2\x80\x93 TBC.

UCB is an equal opportunities employer.

Please click APPLY to be redirected to our website to complete an application form.

Candidates with the relevant experience or job title of; 1st Line IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, Senior IT Service Desk Technician, IT Services Manager, 1st Line Helpdesk Engineer, Support Engineer, Support Technician, Desk Support, IT Support Technician, Support Technician, IT Support Engineer, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, may also be considered for this role.

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