Job Description

This job role is available at our subsidiary company Draintech Services (Midlands) Ltd.

Draintech Services Midlands Ltd is a trusted drainage specialist serving Redditch, Solihull, Birmingham, and surrounding areas since 1991. We provide 24/7 emergency drainage services, CCTV surveys, drain repairs, tanker services, and more to domestic, commercial, and public sector clients. We are proud to be accredited to ISO 9001, CHAS, and SMAS Worksafe, with a strong focus on safety and quality.

Job Summary

We are looking for a reliable and enthusiastic Junior Administrator to join our team. This entry-level role is ideal for someone looking to start or grow their career in administration, offering hands-on experience in a fast-paced and supportive environment.

Key Responsibilities

Schedule engineers for drainage jobs including emergency callouts, CCTV surveys, and repairs Maintain accurate job records and service documentation Answer phone calls and emails professionally, providing quotes or directing enquiries Assist with ordering supplies and managing stock (e.g., PPE, stationery) Help ensure compliance with health & safety and quality standards Perform general office duties including filing, data entry, and document control Provide support to senior staff on administrative projects Manage the company Fleet Tracker Cover Holiday leave, including night and out of hours working occasionally as required.

Requirements

GCSEs in English and Maths (or equivalent) Previous office or customer service experience is helpful but not essential Proficient in Microsoft Office (Word, Excel, Outlook) Strong communication and organisational skills Ability to work independently and as part of a team Positive attitude and willingness to learn Interest in health & safety and operational processes is a plus

Benefits

On-the-job training and development Supportive team environment 28 days holiday inclusive of bank holidays Pension scheme Opportunities for career progression Flexible working arrangements where possible
Apply now to start your career with Draintech Services Midlands Ltd and become part of a team that delivers trusted drainage solutions across the West Midlands.

We welcome applications from people of all backgrounds, experiences, and abilities. We're proud to be an equal opportunities employer and value the diversity of our team.

Salary: National Minimum Wage (in line with current UK government rates)

Job Type: Full-time

Pay: 7.55-12.21 per hour

Expected hours: 40 per week

Benefits:

Company pension
Work Location: In person