Job Description

Role Overview:

As a Junior Call Centre Advisor, you will be the first point of contact for potential and existing clients. You will support the sales and marketing teams by providing excellent customer service, handling inquiries, and promoting our marketing solutions. This role is perfect for someone looking to start a career in marketing and sales within a fast-paced environment.

Key Responsibilities:

Handle inbound and outbound calls to potential and existing clients. Provide information about marketing campaigns, services, and promotions. Answer customer inquiries and resolve issues in a professional and timely manner. Maintain accurate records of calls, interactions, and client feedback. Support the sales team by identifying potential opportunities and leads. Collaborate with team members to meet daily and weekly targets. Contribute to improving processes and client satisfaction.

Requirements:

Excellent communication and interpersonal skills. Enthusiastic, confident, and customer-focused. Organised with strong attention to detail. Ability to work in a fast-paced, target-driven environment. Previous call centre, customer service, or sales experience is a plus but not essential.

What We Offer:

Comprehensive training and mentorship. Opportunity to gain hands-on experience in marketing and sales. A supportive and collaborative work environment. Career progression opportunities within the company.

If you're ready to start your career in marketing and sales, apply today with your CV!

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person