Junior Call Centre Support Advisor

Liverpool, ENG, GB, United Kingdom

Job Description

Job Overview:



We are looking for a

Junior Call Centre Support Advisor

to join our team. This role is ideal for someone enthusiastic about customer service and marketing, eager to gain practical experience, and develop their career in a fast-paced environment.

Key Responsibilities:



Handle inbound and outbound calls with clients, providing excellent support and information. Assist clients with enquiries, complaints, and requests efficiently and professionally. Support the marketing team with campaign-related communications and follow-ups. Record and maintain accurate client interaction logs and reports. Collaborate with the team to ensure consistent, high-quality client service. Help identify opportunities for process improvements and client engagement.

Qualifications & Skills:



Strong communication and interpersonal skills. Customer-focused with a professional and friendly approach. Ability to multitask and work efficiently in a fast-paced environment. Organised and detail-oriented with strong problem-solving abilities. Enthusiastic, proactive, and willing to learn. Previous experience in a call centre or customer service environment is a plus.

What We Offer:



Practical, hands-on experience in a call centre and marketing environment. Opportunities for career progression and skill development. Supportive and collaborative team environment.

How to Apply:



If you're ready to kick-start your career in marketing and client support,

apply now with your CV and help us deliver outstanding customer experiences!



Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work authorisation:

United Kingdom (required)
Location:

Liverpool L1 0BP (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3617484
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Liverpool, ENG, GB, United Kingdom
  • Education
    Not mentioned