Job Description

Overview

As a Junior Call Centre Advisor, you'll be the voice of our clients' brands, engaging with customers over the phone to provide information, promote products and services, and support ongoing marketing campaigns. This role is perfect for someone with strong communication skills, a positive attitude, and a desire to build a career in customer service and marketing.

Key Responsibilities:

Make outbound calls to potential and existing customers to promote products and services. Handle inbound calls, responding to customer enquiries and providing accurate information. Represent client brands with professionalism, positivity, and enthusiasm. Achieve individual and team targets related to sales, engagement, and customer satisfaction. Maintain up-to-date customer records and ensure data accuracy. Work collaboratively with marketing and sales teams to improve campaign results. Participate in ongoing training and coaching sessions to enhance performance and communication skills.

What We're Looking For:

Excellent verbal communication and listening skills. Confident, friendly, and customer-focused attitude. Strong problem-solving and interpersonal abilities. Willingness to learn and develop new skills. Ability to work well in a team and meet deadlines. No previous experience required, full training provided.

What We Offer:

Comprehensive training and ongoing support. Opportunities for career progression within marketing and management. A dynamic and supportive team environment.

Ready to start your career in marketing and customer service?

If you're ambitious, confident, and eager to learn, we'd love to hear from you. Apply today and become part of a company that values growth, teamwork, and success.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work authorisation:

United Kingdom (required)
Location:

England M2 6FW (required)
Work Location: In person