As a Junior Call Centre Associate, you'll be the first point of contact for potential customers, representing our clients' brands with professionalism and enthusiasm. You'll handle both outbound and inbound calls, build rapport, and provide exceptional customer experiences while supporting our marketing and sales campaigns. This is a fantastic opportunity for someone looking to start a career in marketing, sales, or customer engagement.
Key Responsibilities:
Make outbound calls to potential customers to promote products and services.
Handle inbound enquiries and provide information about client offerings.
Deliver excellent customer service while representing client brands.
Achieve individual and team performance targets.
Maintain accurate call logs and update customer databases.
Work collaboratively with the marketing and sales teams to optimise campaign performance.
Participate in regular training sessions to enhance communication and sales skills.
What We're Looking For:
Excellent verbal communication and listening skills.
Positive attitude, confidence, and a strong work ethic.
Ability to engage customers and build rapport quickly.
Willingness to learn and take on feedback.
Team player with good time management and organisational skills.
No previous experience required, full training provided.
What We Offer:
Comprehensive in-house training and mentoring.
Clear career progression opportunities within marketing and management.
Supportive and energetic team environment.
Kick-start your career in marketing today!
If you're driven, articulate, and eager to learn, we'd love to hear from you. Apply now to join a company that values growth, collaboration, and success.