you will make outbound calls and respond to inbound enquiries to promote marketing products and services. You'll engage potential customers, provide information, and close sales, playing a crucial role in meeting sales targets and enhancing customer experience.
Key Responsibilities
Conduct outbound calls to prospective customers to promote marketing campaigns
Handle inbound sales enquiries professionally and promptly
Deliver persuasive sales pitches tailored to client products and services
Maintain accurate records of customer interactions and sales outcomes using CRM software
Achieve and strive to exceed personal and team sales targets
Provide excellent customer service, addressing questions and resolving issues efficiently
Collaborate with the marketing team to provide customer feedback and support campaign improvements
Participate in ongoing training and development to improve sales skills and product knowledge
Requirements
Strong communication and persuasion skills
Confidence in making calls and handling objections
Ability to work in a fast-paced, target-driven environment
Previous experience in sales or call centre roles is advantageous but not essential
Positive attitude, resilience, and willingness to learn
What We Offer
Comprehensive training and mentoring
Opportunities for career growth within sales and marketing
Supportive team culture and dynamic work environment
Exposure to exciting clients and marketing campaigns
If you are passionate about delivering outstanding service and are eager to contribute to our team's success, we encourage you to apply for this exciting opportunity as a Call Center Representative.