Job Description

Role Overview

As a

Junior Customer Service Advisor

, you will be the first point of contact for customers engaging with our marketing campaigns. You will assist with enquiries, provide information on products or services, and ensure a positive and memorable customer experience. This is an excellent entry-level opportunity for someone eager to build a career in customer service, marketing, or sales.

Key Responsibilities

Provide friendly, professional support to customers at promotional events and campaign sites Respond to questions and guide customers through available products or services Represent client brands with confidence, enthusiasm, and professionalism Capture customer data accurately and report feedback to campaign managers Resolve any basic issues or escalate more complex concerns when required Work collaboratively with team members to meet campaign objectives and targets Maintain a positive image of the brand at all times

What We're Looking For

No previous experience required - full training is provided. We're looking for driven individuals with a passion for people and communication.

Key qualities include:

Strong interpersonal and communication skills A confident, outgoing, and approachable manner A proactive attitude and willingness to learn Basic problem-solving ability and a customer-first mindset Ability to work in a team and adapt in fast-paced environments Flexible with working hours, including some weekends and event days

What We Offer

Full training and onboarding for entry-level applicants Opportunities to progress into marketing, sales, or leadership roles A supportive, people-focused team environment Regular incentives, social events, and team outings A chance to work with exciting brands and campaigns

Kickstart your customer service career in a fun, engaging, and fast-moving industry.

If you're ready to represent brands, meet new people, and learn valuable communication skills - we'd love to hear from you. Apply now to become a Junior Customer Service Advisor!

Job Type: Full-time

Pay: From 30,000.00 per year

Additional pay:

Bonus scheme Yearly bonus
Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave On-site parking Sabbatical Sick pay
Schedule:

Day shift Monday to Friday
Work authorisation:

United Kingdom (required)
Location:

Leeds LS1 (required)
Work Location: In person

Application deadline: 22/06/2025
Expected start date: 23/06/2025