Job Description

Role Overview:

We are seeking a motivated and professional

Junior Customer Service Agent

to join our growing marketing team. In this role, you will be responsible for assisting customers, providing product information, and ensuring a positive customer experience across various marketing campaigns. This position is perfect for someone who enjoys working with people and is eager to start a career in customer service and marketing.

Key Responsibilities:

Communicate with customers via phone, email, or in person to handle enquiries. Provide accurate product and service information on behalf of our clients. Support marketing initiatives by engaging with customers effectively and professionally. Maintain accurate customer records and feedback logs. Collaborate with the wider team to ensure seamless customer support. Resolve customer concerns promptly and courteously. Represent client brands with professionalism and enthusiasm.

Requirements:

Excellent communication and interpersonal skills. Friendly, confident, and approachable personality. Strong organisational and multitasking abilities. A team player with a positive attitude and willingness to learn. No previous experience required, full training provided.

What We Offer:

Full training and continuous professional development. Career progression opportunities within customer service and marketing. A supportive and dynamic team culture. Hands-on experience in marketing and client relations. Recognition for hard work and achievement.
If you're passionate about people, communication, and personal growth, apply today to start your career as a

Junior Customer Service Agent with our marketing team.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person