Job Description

We're looking for a friendly, motivated, and professional

Junior Customer Service Assistant

to join our growing marketing team. This is an exciting entry-level opportunity for someone who enjoys working with people and is eager to build a career in customer service and marketing.

As a Junior Customer Service Assistant, you'll be responsible for supporting customers, representing client brands, and helping to deliver excellent service across various marketing campaigns. You'll play a key role in maintaining positive customer relationships and ensuring each interaction leaves a lasting impression.

Key Responsibilities

Provide exceptional customer service through face-to-face, phone, and digital interactions. Assist customers with enquiries, feedback, and product information. Support marketing campaigns and promotional events by engaging with customers. Represent client brands professionally and confidently. Work closely with team members to ensure smooth campaign delivery. Collect customer feedback and share insights with the management team.

What We're Looking For

Excellent communication and interpersonal skills. A positive, approachable, and customer-focused attitude. Strong organisational skills and attention to detail. Ability to work well in a team environment. A proactive mindset and eagerness to learn. No previous experience required, full training will be provided.

What We Offer

Comprehensive training and ongoing support. A supportive and dynamic team culture. Opportunities for career development within customer service and marketing. Hands-on experience working with exciting brands and campaigns.

Ready to start your career in customer service and marketing? Apply now and join our ambitious, customer-focused team!

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Employee stock purchase plan Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person