Job Description

We are looking for an enthusiastic and motivated

Junior Customer Service Assistant

to join our growing marketing team. This is an excellent opportunity for someone looking to begin their career in customer service and marketing, gaining hands-on experience in a fast-paced and supportive environment.

As a Junior Customer Service Assistant, you'll be responsible for providing excellent customer support, assisting with marketing campaigns, and ensuring every customer interaction reflects our clients' brands in a positive way.

Key Responsibilities

Provide outstanding customer service through face-to-face, phone, and digital interactions. Handle customer queries, feedback, and concerns in a professional and timely manner. Support marketing campaigns by engaging with customers and promoting products or services. Accurately maintain customer information and contribute to reporting insights. Collaborate with the marketing team to deliver exceptional customer experiences. Represent client brands with enthusiasm and professionalism.

What We're Looking For

Excellent communication and interpersonal skills. A friendly, approachable, and customer-focused attitude. Strong attention to detail and organisational skills. A proactive mindset and willingness to learn. Ability to work effectively as part of a team. No previous experience required, full training will be provided.

What We Offer

Full training and ongoing development opportunities. A supportive and engaging team environment. Career progression within customer service and marketing. The opportunity to work with exciting brands and make a real impact.

Ready to start your career in customer service and marketing? Apply now and join our dynamic team today!

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person