Junior Customer Service Representative
Leeds, ENG, GB, United Kingdom
Job Description
Role Overview:
As a
Junior Customer Service Representative
, you will be the first point of contact for clients and customers, ensuring a positive experience while supporting the marketing team. This role is ideal for someone enthusiastic about customer engagement and interested in gaining hands-on experience in a marketing environment.Key Responsibilities:
Handle inbound and outbound customer communications via phone, email, and online channels. Respond to client queries promptly and professionally. Assist in resolving customer complaints and providing appropriate solutions. Maintain accurate records of customer interactions and feedback. Support the marketing team by providing insights from customer interactions. Help coordinate and schedule client appointments or campaigns.
Requirements:
Excellent communication and interpersonal skills. Friendly, approachable, and customer-focused. Strong organisational and multitasking abilities. Basic knowledge of marketing or willingness to learn. Ability to work effectively in a fast-paced team environment.
What We Offer:
Hands-on experience in customer service within a marketing company. Training and development opportunities. Supportive and collaborative work environment.
If you're enthusiastic, ambitious, and ready to gain valuable on-site experience in customer service and marketing, apply today with your CV!
Job Type: Full-time
Pay: From 30,000.00 per year
Benefits:
Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person
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Job Detail
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Job IdJD3675109
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLeeds, ENG, GB, United Kingdom
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EducationNot mentioned