Job Description

As a

Junior Customer Service Representative

, you will be the first point of contact for customers, representing our clients professionally and ensuring every interaction is positive. You'll handle enquiries, provide information about products and services, and support the delivery of marketing campaigns. This role is perfect for someone looking to start a career in customer service, sales, or marketing.

Key Responsibilities:

Engage with customers in person, over the phone, or via email in a professional and friendly manner. Provide accurate information about products, services, and promotions. Support marketing campaigns and assist with client promotions. Maintain up-to-date records of customer interactions and feedback. Handle customer queries and escalate issues when necessary. Work collaboratively with the marketing and customer service teams to meet targets. Participate in training to develop customer service and communication skills.

What We're Looking For:

Excellent communication and interpersonal skills. Friendly, approachable, and professional attitude. Organised, proactive, and able to multitask effectively. Team player with a willingness to learn and grow. No prior experience required - full training provided.

What We Offer:

Comprehensive training and mentorship. Opportunities for career progression within customer service, marketing, and management. Supportive and inclusive team environment.

Kick-start your career in customer service and marketing today!

If you're motivated, people-focused, and eager to learn, apply now to join a company that values teamwork, growth, and success.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person