Junior Customer Service Specialist

Liverpool, ENG, GB, United Kingdom

Job Description

Job Overview:



We are looking for a

Junior Customer Service Specialist

to join our team and support our clients with professionalism and efficiency. This role is perfect for someone enthusiastic about customer service and marketing, eager to learn, and develop their career in a fast-paced environment.

Key Responsibilities:



Handle inbound and outbound client communications via phone, email, and chat. Respond to client queries, complaints, and feedback promptly and professionally. Support the marketing team by providing client insights and feedback. Maintain accurate records of client interactions and update internal databases. Assist in preparing client reports and documentation as needed. Work collaboratively with the team to ensure high-quality service delivery.

Qualifications & Skills:



Excellent communication and interpersonal skills. Strong problem-solving and organisational abilities. Ability to multitask and work in a fast-paced environment. Enthusiastic, proactive, and eager to learn. Previous experience in customer service or marketing is a plus but not essential.

What We Offer:



Hands-on experience in customer service within a marketing environment. Opportunity to develop your career in marketing and client relations. Collaborative and supportive team environment.

How to Apply:



If you're ready to start your career in marketing and client services,

apply now with your CV and help us deliver outstanding client experiences!



Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work authorisation:

United Kingdom (required)
Location:

Liverpool L1 0BP (required)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD3617482
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Liverpool, ENG, GB, United Kingdom
  • Education
    Not mentioned