Junior Customer Success Representative

Leeds, ENG, GB, United Kingdom

Job Description

Role Overview:


As a

Junior Customer Success Representative

, you'll be at the heart of the client relationship. You'll help manage accounts, support campaign performance, and be a key touchpoint for ensuring our clients' goals are achieved. This role is perfect for someone looking to kickstart their career in marketing, account management, or client services.

Key Responsibilities:



Assist in onboarding new clients and setting up their campaigns Act as a support contact for existing clients, ensuring a positive experience Monitor campaign performance and share key updates with clients Work closely with internal teams to ensure campaigns align with client goals Gather client feedback and contribute ideas for improvement Help manage client data, reports, and administrative support Attend meetings and contribute to strategic discussions

What We're Looking For:



Strong communication skills, both written and verbal Customer-focused mindset with a friendly, solution-oriented approach Good organisational skills and attention to detail Willingness to learn and grow within a fast-paced environment Previous experience in customer service or marketing is a plus but not required

What We Offer:



Full onboarding and ongoing training A fun, collaborative team environment Opportunities for fast progression into senior roles Regular team socials and networking opportunities The chance to work with well-known brands and high-impact campaigns

Ready to grow your career in marketing and client success?


If you love working with people and want to be part of a supportive team in a thriving industry -- we'd love to hear from you.

Job Type: Full-time

Pay: From 30,000.00 per year

Additional pay:

Bonus scheme Yearly bonus
Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Schedule:

Day shift Monday to Friday
Work authorisation:

United Kingdom (required)
Location:

West Yorkshire, LS1 4DW (required)
Work Location: In person

Application deadline: 06/07/2025
Expected start date: 07/07/2025

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Job Detail

  • Job Id
    JD3276572
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Leeds, ENG, GB, United Kingdom
  • Education
    Not mentioned