Job Description

Junior IT Technician - Profile Books Ltd.

Job Overview

We are a leading independent trade book publisher based in London, with a diverse publishing list and a team of around 70 staff.

This is an ideal opportunity for someone early in their IT career to gain experience across a broad range of systems and technologies. Reporting to the Systems and IT Development Manager, you will provide first-line support to internal users, assist with system administration tasks, and work closely with our external IT support provider on escalations and projects.

You'll be exposed to a range of platforms including Windows Server, Microsoft 365, and Apple macOS, and will play a key role in keeping our technology operations secure, stable, and efficient.

Duties

Provide day-to-day IT support for internal staff (onsite and remote). Set up and maintain desktops and laptops (Windows and macOS). Administer our user network including working with Active Directory and Microsoft 365 Administration of our Windows Server environment Assist with the development and maintenance of company cybersecurity strategy Manage hardware and software inventory and assist with procurement and lifecycle management Maintain documentation of systems, procedures, and configurations Monitor IT systems for issues or alerts and escalate where appropriate Liaise with our external IT support partner on complex or large-scale tasks Help to ensure IT security best practices are maintained (updates, antivirus, user access control) Assist with the maintenance and development of our bespoke Publishing software systems To contribute to the development of our Cloud and AI strategies.

Requirements

Relevant qualifications and experience Strong interest in IT and willingness to learn Understanding of Windows operating systems and basic troubleshooting Familiarity with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Exposure to macOS in a mixed environment Good organisational and communication skills Comfortable working in a user-facing role and responding to helpdesk requests Basic knowledge of networking concepts (IP, DNS, DHCP) Flexibility and willingness to take on new challenges as they arise.
This is a great opportunity to progress an IT career in Publishing. This is a full time position

based

full time in our Barbican office in central London. Office hours are 9.30am-5.30pm Monday to Friday. Competitive salary with a generous benefits and holiday entitlement. To apply please send your CV and a short cover letter outlining your interest and suitability for the role.

Job Type: Full-time

Pay: 25,000.00-28,000.00 per year dependent on experience

Additional pay:

Bonus scheme
Benefits:

Company pension
Schedule:

Monday to Friday
Work Location: In person

Application deadline: By midnight Sunday 7 September 2025

Job Types: Full-time, Permanent

Pay: 25,000.00-28,000.00 per year

Benefits:

Casual dress Company events Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Life insurance
Ability to commute/relocate:

London EC1A 3JA: reliably commute or plan to relocate before starting work (required)
Education:

A-Level or equivalent (required)
Language:

English (required)
Work Location: In person