Job Description

Role purpose

The Dispatch Coordinator is responsible for the day-to-day safe and efficient operations of the Dispatch area.

The day-to-day operation will typically involve receiving & booking in finished goods, kitting orders for production and ensuring that products are dispatched with the appropriate carrier and documentation.

Key accountabilities

Working to Standard Operational Procedures. Working proactively with the Team Leaders and Supervisor. Organising work to enable optimum productivity and to ensure tight deadlines are met. Managing various processes within the department to remedy production issues, delays and inefficiencies. Liaising with other departments and stakeholders in order to achieve the departmental goals and objectives. Stock taking and ensuring that physical stock corresponds with virtual records. Delivering high quality outputs. Responsible for ensuring all Health and Safety standards are met. Takes ownership for ensuring all housekeeping duties are met. Team player - works as part of team to deliver results, sets high standards for self and leads/influences by example. Effective communications at all levels. Accurately allocate finished materials to customer orders. Generate and complete picking list to the customer demand. Dispatch all customer orders, ensuring all documentation has been completed and sent to the shipping team and customer. Live and breathe workplace organisation ensuring the Goods in, & Dispatch area is always customer ready and work closely with the team on ongoing improvement projects. Ensure all kits are stored in a safe manner & maintain accurate stock levels. Participate in organising, stock check - ensuring all stock is accurately labelled & counted. Organising work to enable optimum productivity and to ensure tight deadlines are met. Build meaningful relationships ensuring effective communications between line manager, supervisors and colleagues that are involved in the full end to end process within the warehouse operations.

Key Skills, Experience and Qualifications

Experience in a similar role - preferably in a manufacturing/industrial setting with a good understanding of despatch & warehouse organisation. Ability to work under pressure and respond to regularly changing demands. Competent IT Skills with the ability to adapt to new systems to support improving efficiency within processes. Excellent organisational skills

Key Competencies Required

Role Model

Being an exemplary role model and taking the lead in promoting and living our values Establishes norms of behaviour (from the shadow he/she casts) for the team and takes appropriate actions if they are broken.

Develop Yourself

Invests in Personal Development Is self-aware and authentic. Is open to feedback.

Develop your People

Develops, empowers, and motivates teams and individuals. Drives employee engagement.

Provides Direction

Translates strategy, creating a positive vision. Inspires while managing change.

Drives for results

Delivers against targets in a way which is fast, agile and in line with our company values.

Communication

Clear, concise, consistent and relevant for individual situations and understands, manages, and clarifies expectations.

Key relationships

Warehouse and Production Supervisors Team leaders Shipping coordinators Scheduling Operations Manager Goods In and Dispatch Coordinator Senior planner LCD Materials Planner

Company Benefits

Company pension Company sick pay Enhanced annual leave entitlement (increases with length of service) Health and wellbeing programme Employee Assistance Programme - including access to a private GP service and much more Life assurance Cycle to work scheme and Electric Vehicle schemes Employee coaching programme Additional training and development opportunities Free on-site parking Access to a range of store discounts
Job Type: Full-time

Schedule:

Day shift Monday to Friday
Work Location: In person