Job Description

Overview:

We are seeking a proactive and highly organised Learning & Development Co-ordinator to provide administration support to the Head of L&D and the wider team in delivering a seamless and impactful learning experience across the firm. This is a dynamic, client-facing role that spans the full L&D lifecycle--from onboarding and compliance to professional development and strategic projects.


You'll play a key role in ensuring the smooth operation of training programmes, managing learning platforms, and supporting firmwide initiatives. This is an excellent opportunity for someone with strong administrative experience in a professional services environment who is looking to grow their career in L&D.


Responsibilities:

Training Administration & Coordination

Organise and manage the logistics of internal and external training programmes, including scheduling sessions, booking rooms or virtual platforms, sending invitations, tracking attendance, and collecting feedback. Ensure all training events run smoothly and are well-communicated to participants and stakeholders.

Learning Management System (LMS) Oversight

Act as the super-user for the PMC Academy LMS, managing user accounts, enrolments, course updates, and reporting. Provide technical support to users and liaise with the LMS provider to resolve issues. Administer other platforms such as Inrehearsal and MBL Webinars, ensuring accessibility and accurate data reporting.

Onboarding & Compliance Training

Coordinate induction training for new joiners and returners, ensuring timely completion of compulsory courses. Track progress in collaboration with HR and follow up on outstanding training to maintain compliance with firm policies and regulatory requirements.

Project & Event Support

Assist in the planning and delivery of firmwide L&D initiatives such as the Annual Best Practice Briefings, SRA Continuing Competence declarations, and the Ecovadis Questionnaire. Support the organisation of key events including Trainee Induction Weeks and Newly Qualified (NQ) programmes.

Stakeholder Engagement & Communication

Serve as a key point of contact for training-related queries from staff, managers, and external providers. Collaborate with internal teams including HR, Knowledge, and Internal Comms to ensure consistent messaging and effective delivery of L&D initiatives.

Data Management & Reporting

Maintain accurate training records and generate reports for audits, regulatory submissions, and internal reviews. Monitor completion rates for compulsory training and escalate issues where necessary to ensure 100% compliance.

Professional Development Support

Coordinate bookings and payments for external training, professional qualifications, and memberships. Track progress of individuals undertaking qualifications and manage repayment processes for leavers where applicable.

Programme Planning & Delivery

Support the design and delivery of structured training programmes such as the F/E Academies, PMC Law Programme, and Central Teams training. Liaise with trainers, book sessions, manage communications, and ensure feedback is collected and analysed.


Essential & Desirable Criteria:

Are you an experienced, efficient co-ordinator who is energetic, enjoys organising and planning training programmes and events, including social elements, who has a great eye for detail, the ability to look ahead and anticipate what needs to be done and has a genuine interest in learning, skills and people development? This is an exciting career opportunity for an enthusiastic L&D professional who wants to grow and evolve with our friendly and creative team, in a firm where L&D has a high profile and plays a key role in supporting our business and people development.


Experience & technical knowledge

Minimum 1-2 years' experience in a full-time L&D administrator or co-ordinator role in a law firm is essential Experienced with Zoom, Sharepoint & Microsoft office suite (Outlook, Teams, Excel, Word, PowerPoint) Experienced in use of LMS platforms, video editing and eLearning systems (knowledge of Access Learning LMS would be a plus) Level 3 Learning & Development qualification (desirable but not essential)


Key Skills

Clear understanding of the organisational and data processes that support the success of an L&D function Outstanding organisational skills, methodical mindset and with a meticulous eye for detail Professional, collaborative, flexible approach to team work Excellent verbal and written communication skills and ability to engage confidently with people across all areas and levels of the business Proactive curious problem solver who anticipates and plans ahead to avoid issues and finds own solutions Ability to remain calm under pressure and to prioritise a complex, changing workload and deliver within tight deadlines


The firm operates a hybrid agile working policy allowing employees to work from home (or another UK location) for at least 40% of their time. Individuals can also apply for other flexible working options either at the time of recruitment or during the course of their employment.

At our firm, Diversity, Equity and Inclusion is a priority and at the heart of everything we do. We actively want to attract a diverse workforce and welcome applications from everyone, from all backgrounds. We are committed to promoting an inclusive culture where everyone can be their full selves and experience being seen and heard. You can find out more about our firm's commitment, initiatives and Pennclusion committees here.

We ensure that there are equal opportunities and treatment for all job applicants and employees, at all stages of the recruitment process and employment, regardless of age, gender reassignment, marriage or civil partnership, pregnancy and maternity, disability, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, gender identity, gender expression and social background. We aim to provide adjustments for people who have a disability, long-term health condition (including mental health) or neurodiversity. If you would like to request an adjustment, please contact

sam.austin@penningtonslaw.com