Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



JLL Capital Markets Group has launched a global development program for Analysts in Capital Markets and Valuers in Value and Risk Advisory.



The program aims to ensure all eligible global participants achieve a consistent knowledge base, enabling seamless talent mobility across regions. By embedding the program into workflows and partnering with senior leaders, we reduce the training task for producers, allowing them to focus on client relationships. The initiative fosters a stronger sense of community and engagement within CMG, driving higher employee satisfaction and improved teamwork. The Level 1 Learning Path is currently live and ongoing across all regions, while Levels 2 and 3 are in development.



The L&D Manager will oversee the global design, delivery, and evolution of the Capital Markets Group Development Program, and influence decisions around early career development. They will collaborate extensively with executive sponsors, challenger groups, HR and Operations Partners to ensure program alignment with business goals.

The ideal candidate will:

Combine strong operational, project management and design capabilities with strategic thinking and stakeholder management across multiple geographies



Have a keen understanding of the Capital Markets (analyst role) and Value and Risk Advisory business to make recommendations on content and curriculum building that are relevant and suitable to the global business



Have at least 5 years of experience working in a global, matrixed environment, delivering large L&D programs and driving positive outcomes for the business



Prior experience working on early career development and or training and development is desirable



Previous experience in investment banking or management consulting is a plus

Role Responsibilities:

Program Development and Management

Help to develop and articulate a long-term strategic vision and business as usual plan for the CMG Development Program that aligns with the organization's goals and objectives



Proactively identify and anticipate business needs for analyst development, considering future skill requirements and changes in industry trends



Lead the maintenance of a global analyst training curriculum that reflects industry best practices, market demands, and future trends within CMG



Lead curriculum design and development, ensuring that training modules equip analysts with the critical thinking, problem-solving, and strategic skills needed to become high-performing producers



Work with our L&D Team to design and develop engaging training materials, resources, and activities that cater to different learning styles and achieve desired program outcomes



Implement project management best practices, developing a comprehensive project plan, monitoring progress, and addressing any deviations from the plan



Ensure the training program prepares analysts for a smooth transition into production roles, supporting the goal of moving analysts into production faster



Drive global rollout and ongoing delivery of standard learning pathways across CMG



Stakeholder Engagement and Relationships

Build and maintain strong relationships with executive leadership, regional partners, and other key stakeholders to drive engagement of the CMG Development Program in key geographies



Connect with stakeholders regularly to gain insights into their unique requirements and expectations, ensuring alignment and customization of the program to meet diverse regional needs while maintaining a cohesive global framework



Engage and influence senior stakeholders (executives, COOs, producers, HR partners) to ensure global alignment, adoption, and completion of program objectives in all regions



Responsible for any change requirements related to the program and work with Comms to ensure appropriate messaging



Foster an environment of collaboration and partnership to secure organizational support and resources for program enhancements and expansion



Data-Driven Decision Making and Continuous Improvement

Develop evaluation methods and criteria to assess the effectiveness and impact of the program



Implement a data management system to track and analyze program data, including participant feedback, performance metrics, and career progression outcomes



Continuously assess program impact, identify areas for improvement, and develop and implement evidence-based strategies to enhance the program's outcomes and its alignment with business objectives



Regularly report program metrics and insights to stakeholders, showcasing achievements, and identifying areas for further development



Strategic Partnerships and Talent Pipeline Development

Work with our early careers Talent Acquisition team to foster strategic partnerships with external organizations, universities, industry associations, and thought leaders to enhance the CMG Development Program and tap into diverse talent pools



Qualifications and Skills

Bachelor's degree in a relevant field



Minimum of 5 years of experience in learning and development, preferably in the commercial real estate industry



Expert in stakeholder management and relationship building



Outstanding emotionally intelligent communicator who can engage, influence and inspire audiences



Ability to work collaboratively and build relationships with stakeholders across different levels of the organisation



Proven program manager with ability to handle multiple projects, prioritize effectively, and meet deadlines with experience delivering large programs across a global matrixed environment



Self-directed ambitious professional who thrives both independently and in team settings



Resourceful problem solver with a solution-oriented approach



Deep knowledge of instructional design principles and adult learning theories



Track record of creating engaging, interactive learning programs and materials



Proficient in the use of learning management systems (LMS) and e-learning authoring tools



Proficiency in the Microsoft Office suite of applications (Excel, PowerPoint, Word, etc.)



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.