Job Description

We are looking for a Lead Product Owner to join the Connecting Care Programme within the Primary, Community and Mental Health Directorate at Digital Health and Care Wales (DHCW).



This is a strategic opportunity to contribute to the discovery phase of the Integrated Care Record, a key initiative to explore and document the best way to codesign and create a shared digital care record in Wales that improves care by making patient/citizen information available both across and within health and social care.



As Lead Product Owner, you will define and drive the product vision, strategy and roadmap for the Integrated Care Record, ensuring alignment with national priorities and user needs. You will work closely with clinical, technical and policy stakeholders to deliver user centred services that improve outcomes for patients and streamline workflows for health and care professionals. Your leadership will be key to ensuring the Integrated Care Record is scalable, sustainable and continuously improved.



This post is fixed term/secondment for 5 months due to Funding If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

What you will do:

Organise and plan complex programmes and activities, adapting strategies as needed.



Build and maintain product backlogs, roadmaps, and performance reports using robust information systems.



Facilitate workshops, discussions, and presentations to communicate product vision, benefits, and progress.



Integrate products with other services, ensuring adoption and realisation of business case benefits.



Lead on operational management, process design, and implementation of new ways of working.



Anticipate and mitigate risks, acting as the escalation point for major operational issues.



Analyse technical requirements, user insights, and performance metrics to inform decision-making.



Manage budgets, contracts, and supplier relationships, reporting on financial delivery in collaboration with the service owner.



You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac



Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.



Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.



Join our game changing, life-saving team and start making a real difference to health and care services in Wales.

What you will be accountable for:

Lead the development, deployment, and management of multiple complex, high-risk, or sensitive products within the Integrated Care Record discovery phase.



Set product vision and strategy, ensuring alignment with organisational goals and user needs.



Own the product lifecycle, from ideation through delivery and continuous improvement.



Manage stakeholder engagement, securing buy-in and balancing competing priorities.



Coach, and mentor team members, fostering Agile and Lean practices.



Oversee financial and contractual aspects, ensuring value for money and effective supplier relationships.



Champion user-centred design, ensuring products deliver measurable benefits and meet evolving user needs.