Job Description

About BritAsia Academy

BritAsia Academy is a government-funded creative bootcamp delivering in-person training programmes in

Content Creation

,

Music Production

,

Film & TV

, and

AI-Powered Digital Media

. Backed by BritAsia TV, our mission is to empower learners aged 19+ with practical, job-ready creative skills and a pathway into meaningful employment or self-employment.

We are looking for a

Learner Success & Outcomes Coordinator

to provide dedicated support to learners throughout their academy journey: from enrolment through to employment outcomes. This is a vital role focused on learner guidance, career progression, and outcomes tracking.

Key Responsibilities

Conduct learner induction interviews and document individual learning goals Monitor learner progress, attendance, and wellbeing throughout the programme Provide tailored support and advice to help learners achieve employment, freelancing, or business goals Coordinate mock interviews, CV development sessions, and post-course planning Liaise with teaching staff to ensure early intervention where issues arise Maintain accurate records using internal LMS systems and support ILR (Individual Learner Record) processes in line with government funding and audit requirements Prepare and present regular outcome tracking reports for internal and external stakeholders

Person Specification

Essential

Experience in a student support, careers, or learner engagement role Demonstrated ability to provide 1:1 guidance and outcome-based coaching Highly organised with excellent record-keeping and interpersonal skills Understanding of employability services, adult education, or skills programmes Confidence working in a fast-paced, target-driven educational setting

Desirable

Familiarity with ILR/MIS systems or government-funded education programmes Knowledge of creative industries or working with creatives/freelancers Previous experience in FE, bootcamps, or community learning provision

Why Join Us?

Opportunity to work in an innovative and growing training environment. A supportive and collaborative team dedicated to learner success. Professional development opportunities, including CPD and further training. The chance to make a real impact on learners' career journeys.
If you are passionate about education, safeguarding, and supporting individuals on their career pathways, we'd love to hear from you!

Job Types: Full-time, Freelance, Zero hours contract

Pay: From 12.00 per hour

Expected hours: 20 - 35 per week

Benefits:

Casual dress Company events Free or subsidised travel Free parking Health & wellbeing programme
Schedule:

Monday to Friday
Language:

English (required)
Licence/Certification:

DBS (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person