Job Description

| Learning & Development Coordinator

Department: Human Resources

Location: London

The Team

The Global Learning & Development team serves over 5000 people from over 60 offices and provides specialist advice, education and learning solutions across a broad remit, including: professional core skills training, continuing legal education, talent development planning and programmes, coaching, career development initiatives and practice area or business specific L&D. The L&D Coordinator will play a key role in supporting the team to deliver against our strategic objectives, along with ensuring the smooth running of programmes and events.

Clyde & Co is embarking on an exciting change journey and this role provides a great opportunity to support and shape learning and talent development across the firm.

The Role

This role will provide comprehensive coordination and administrative support to the L&D team for key projects, programmes and initiatives. The remit of this role will enable the incumbent to deepen their Learning & Development expertise across the whole Learning & Development lifecycle.

There is a strong desire for cross-collaboration, providing the opportunity to directly support L&D Managers and Advisors to build a culture of learning, feedback and high performance.

Further information on specific areas of responsibility, key characteristics and competencies can be found in this document.

Key Responsibilities

• Work in conjunction with the Digital Learning & Platforms team to administer our Learning Management System (LMS), My Development. This includes class creation, updating attendance, data collection, reporting and uploading recordings
• Support the team to promote and curate content in the LMS, working in conjunction with the Digital Learning & Platforms team
• Coordinate and administer all aspects of our core skills curriculum, inductions and talent programmes. This includes scheduling, technology set up, gathering materials, marketing, tracking attendance, feedback and evaluation/metrics
• Act as a point of contact for the business for advice and guidance, including monitoring the Learning & Development Inbox and responding to emails in a timely manner.
• Liaise with external providers and our Finance team to administer receipt, payment and recording of invoices, including maintenance of budget expenditure spreadsheet
• Act as a key point of contact for external providers, liaising with them to schedule core skills sessions and talent programmes, seminar materials, room and venue bookings and other logistics
• Act as a producer for virtual learning events via MS Teams, Zoom or other platforms
• Support with in-person events and programmes at our offices and other venues. Including meeting and greeting participants and external providers, printing materials, liaising with catering, ensuring rooms are set up correctly and attending networking dinners
• Support with the coordination and administration of global strategic priorities and projects
• Support the L&D Managers and Advisors with the coordination of learning needs analysis for practice groups and business services teams
• Support the promotion and communication of L&D programmes and initiatives, assisting with the design of solutions that will drive engagement
• Coordinate and produce insightful data and consistent metrics for learning and talent development programmes and initiatives
• Continuously develop knowledge across a broad range of learning topics and share external insights with the team
• Support other ad hoc activities, as required

Essential Skills & Experience

• Proven experience working in a similar environment such as a partnership or professional services
• Experience working with a Learning Management System (desirable)
• Excellent organisational skills and attention to detail
• Communicates effectively and with confidence at all levels, both verbally and in writing
• Confident in speaking up and sharing views and insights in group settings
• A good working knowledge of MS packages and strong IT skills essential
• Effective stakeholder management
• Driven by continuous improvement and actively seeks constructive feedback
• Proactive approach, able to take initiative and manage multiple projects simultaneously
• Service oriented approach
• Team player
• Flexible and adaptable (solutions focused when faced with changing priorities)

Please click on the link to see the full job description. #LI-HW1 #LI-HYBRID

Clyde & Co