Job Description

The role


Are you ready to make a difference and thrive in a challenging environment?


Southern Housing is seeking an exceptional candidate to provide top-notch administrative support to our in-house lawyers and stakeholder teams. If you are passionate about delivering excellent service to our residents, this role is perfect for you!


Southern Housing boasts a large, highly successful in-house Legal team that handles both contentious and non-contentious work. Our team deals with disrepair, possession applications, injunctions, property disposal, shared ownership, lease extensions, and more. We also collaborate with external service providers to ensure service excellence and value for money.


The Role: We are looking for a coordinator to support our busy lawyers administratively and help them deliver excellent service efficiently. This office-based position offers flexible working options for one day per week upon request.


Key Responsibilities:


Provide front-line and back-office services to team members and supervisors.
Assist with daily post, purchase orders, invoices, document redaction, and archiving.
Prepare court bundles, take phone calls, and manage our CRM dynamics system.
Support Litigation and Transactions Coordinators during busy periods and cover for them during leave.
Review team processes for efficiency and allocate new cases using our referral system.
Arrange meetings, book rooms, and prepare meeting papers and refreshments.


What You'll Need:


GCSE level education including English and Maths (or equivalent).
Basic knowledge of legal services (desirable).
Ability to work within policies and procedures, exercising discretion as needed.
Knowledge of landlord & tenant legal relationships and housing/property law (desirable).
Effective communication and IT skills.
Good influencing, persuading, verbal, and numerical reasoning skills.
Ability to manage conflicting priorities and work under pressure.


Closing Date: 20th October 2025 23:59


Interview Date(s): W/C 27th October 2025


Applying for roles with us


About us


At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives.


A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.


What's in it for you


Pension


Life
assurance


Healthcare cash plan


Eyecare & dental


Birthday
leave


Retailers discounts


Cycle
to work


Buy & sell
annual leave


Season ticket loan


In-house academy & career development


Flexible working


Inclusion & Diversity


We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.


We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.