Job Description

Location:

[Insert Location]

Salary:

Starting from 26,750 (negotiable depending on experience)

Benefits:

28 days holiday (including bank holidays) o Pension scheme o Career progression

Hours:

Monday, Tuesday, Thursday & Friday: 9:00am - 5:30pm Wednesday: 9:00am - 7:00pm Alternate Saturdays: 9:00am - 3:00pm
Due to the upcoming

Renter Reform Bill

, we are looking for a proactive and experienced

Lettings Administrator

to join our dynamic and busy estate agency. This is an exciting opportunity to become part of a market-leading, independent company that values its team and strives to provide an outstanding service to both landlords and tenants.

About the Role:

As a Lettings Administrator, you will often be the first point of contact for our clients. We're looking for someone who is enthusiastic, professional, and eager to play a key role in the continued success of our agency.

This is a varied and fast-paced role, ideal for someone who thrives under pressure and enjoys working in a collaborative team environment.

Key Responsibilities:

Prepare and manage all tenancy documentation and ensure legal compliance Liaise with tenants, landlords, and third parties to progress lettings and resolve queries Coordinate and oversee property maintenance, including logging, tracking, and resolving maintenance issues promptly Work closely with contractors and suppliers to arrange repairs and ensure completion to a high standard Register applicants and arrange property viewings Match applicants to suitable properties and encourage second viewings Provide feedback to landlords and maintain accurate records on our system Undertake property viewings when required to support the team

About You:

We are looking for candidates who meet the following criteria:

Minimum 2 years' experience in residential lettings Previous administrative experience within an estate agency Strong local knowledge is an advantage Confident, articulate, and passionate about delivering great customer service Organised, with excellent attention to detail and the ability to meet deadlines Excellent communication and negotiation skills Proficient with estate agency software systems Full UK driving licence is essential

Why Join Us?

We believe in creating an environment where our team feels inspired, motivated, and valued. We encourage personal development and offer genuine opportunities for career progression within a growing and reputable agency.

If you're ready to bring energy, commitment, and professionalism to our team, we'd love to hear from you.

Job Type: Full-time

Pay: From 26,750.00 per year

Benefits:

Company pension
Schedule:

Monday to Friday Weekend availability
Education:

GCSE or equivalent (preferred)
Experience:

Property management: 2 years (required) Administrative: 2 years (required)
Work authorisation:

United Kingdom (required)
Willingness to travel:

25% (preferred)
Work Location: In person