Job Description

We are looking for an amazing Lettings Administrator to support with letting up the developments from handover of the site through to stabilisation. You will be supporting the team to meet lettings targets and create a community, assisting the Lettings Negotiators in completing all administrative tasks that come from letting the property.

What do we offer?

A basic annual salary of up to 27,500, enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more. We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub

What will you do?

Handle lettings enquiries, and complete the referencing process. Lead on the input of data on the system for new enquiries, lettings and new tenant data. Assist with the process to handle/issue keys, only to correct personnel/residents whilst recording the signing in and out of keys, in line with the company procedure. Ensure the information provided by the Lettings Negotiator is entered accurately on the management system. Provide exceptional service to all potential residents, including providing informed and accurate advice in order to ensure that resident retention rates remain high. Assist with drafting AST's and tenancy documents. Prepare handover packs & tenants guides. Assist with taking and processing referencing fees, deposits and first term rental payment.

What are we looking for?

Excellent oral and written communication skills Customer Service experience both face to face and via telephone Excellent telephone manner A confident self-starter Team player, yet with the ability to work alone and on own initiative Strong administration skills Customer service experience Positive and can do attitude Adaptable Keen interest in learning the property industry

Desirable;

Knowledge of relevant Lettings and Estate Agency Acts.

urbanbubble

requires people who are professional, hardworking, innovative, and passionate and who are effective in their roles and who truly engage with the customer. We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.



If you believe you are the right candidate for the role

,

then apply asap. We'd love to hear from you!


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