Job Description

Job Title: Lettings Administrator Role

Location:?Burnley, Lancashire (Head Office)

Salary: 25,500

Hours:?40 Hours Per Week

PQE:?2 years' experience in a similar role

Company Overview

We are a family-owned Group of Companies with over 30 years' experience in property management - both in the UK and internationally. The company you will be joining is part of our Group (Find UK Property, Rent UK Property & Sell UK Property), and has been operating successfully for over 12 years.

What We Do

We provide a fully client-based, serviced approach to property investment. Our model involves acquiring properties from the open market, renovating them to a set standard, passing them to our lettings department for management, and reselling them to investors.

All functions are carried out in-house -- from Property Surveying and Renovations to Lettings, Legal, and Sales & Marketing.

Our success has been recognised on BBC's Homes Under the Hammer, where we've been featured seven times.

Role overview:

We are looking for an organised and proactive Lettings Administrator to support a busy lettings function across both North West/North East Regions. You will manage applicant progression, compliance, tenancy administration, reporting, and property marketing.

Key Responsibilities

Maintain an organised database of all enquiries and applicant details Ensure all communication is recorded in the system Send daily available properties to enquiries Answer incoming lettings calls/Inbox Market all properties Keep property adverts updated with correct information and availability Applications, Referencing & Compliance Carry out reference checks on tenancy applications Use credit check software to assess applicants Upload notes and documents accurately into the tenancy pack Approve applicants in line with company procedures Conduct and monitor Right to Rent checks Audit all returned paperwork for compliance Manage Selective Licensing requirements Prepare all paperwork (tenant and guarantor) Arrange collection of rent and deposit and book tenants in for a sign-up date Book and coordinate all move-in appointments Register deposits with TDS Inform utilities and council Update CRM systems and reports. Achieve Lettings KPI's/SLA's

Skills & Experience

Experience in lettings admin/property administration preferred Strong understanding of compliance (Right to Rent, deposits, licensing) Confident using CRM/property systems and referencing/credit check software Excellent organisation, accuracy, and time management Strong communication skills and ability to work to deadlines

Our Core Values

Teamwork & Collaboration Ownership & Accountability Customer Focused Integrity, Honesty & Trust Hard Work

Benefits

Company pension Private medical insurance Free lunch on payday (monthly) Regular team treat days Ongoing training and professional development Regular 1-1 reviews focused on progression Free on-site parking 32 days' holiday (including bank holidays) On-site canteen Working within a long-established, reputable business

Call to action

If you are ready to bring your organizational talents into a dynamic property management environment, we invite you to explore this opportunity with UK PG. Join us in shaping the future of property services--your expertise could be the key to our continued success.

Job Types: Full-time, Permanent

Pay: 25,500.00 per year

Benefits:

Canteen Casual dress Company pension Discounted or free food Free parking On-site parking Referral programme
Work Location: In person