Job Description

Lettings Administrator

Southampton | Mon-Fri, 9:00 am - 5:30 pm | No weekends

Join Posh Pads Southampton - one of the city's leading property specialists, with over 30 years of experience providing high-quality homes for students and professionals. We pride ourselves on excellent customer service, a friendly team culture, and professional growth opportunities.

The Role

We're looking for a motivated Lettings Administrator to support our busy lettings team. No prior lettings experience required as full, on the job, training provided. You will handle bookings, administration, and day-to-day operations that keep our lettings running smoothly.

Key Duties

Book and manage property viewings Prepare tenancy agreements, renewals, and compliance paperwork Manage tenant enquiries by phone, email, and in-office Keep property listings up to date Maintain accurate records in PMS/CRM systems Assist with referencing, compliance checks, and general admin tasks

What We are Looking For

Strong IT and admin skills (Microsoft Office essential) Previous experience with CRMs or PMS software preferred Excellent communication and organisation Detail-oriented and proactive Team player with a customer-focused attitude

What We Offer

Full training + ongoing development Friendly, supportive team environment Career progression in Lettings and Property management Monday-Friday, 9:00 am - 5:30 pm (no weekends!) Access to company vehicles
Job Types: Full-time, Permanent

Pay: 24,000.00-28,000.00 per year

Benefits:

Company pension Cycle to work scheme
Education:

GCSE or equivalent (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person