Job Description

Overview

We are seeking an experienced and highly organised Lettings Co-ordinator to join our growing team, with a focus on back-office operations. This role is ideal for someone with a strong background in property management, compliance, and maintenance coordination, who thrives behind the scenes ensuring smooth and professional service delivery.

Key Responsibilities:

Oversee day-to-day management of a residential lettings portfolio Ensure all properties meet current UK lettings regulations and compliance standards Coordinate and manage repairs and maintenance issues promptly and cost-effectively Liaise with landlords, tenants, contractors and internal teams to resolve issues efficiently Maintain accurate records and documentation in line with legal and regulatory requirements Conduct regular audits of property files, certificates (EPC, EICR, Gas Safety), and tenancy agreements Support tenancy renewals, deposit handling, and end-of-tenancy processes Handle any compliance-related updates or changes to legislation (e.g. Right to Rent, HMO licensing)

Requirements:

Previous experience in lettings/property management is essential Strong knowledge of UK lettings legislation and compliance requirements Excellent communication and organisational skills Proficient with property management software (e.g., Alto, Reapit, Jupix or similar) Ability to manage multiple tasks and prioritise effectively ARLA Propertymark qualification (desirable but not essential)

What We Offer:

A supportive and professional working environmentOngoing training and development opportunities Competitive salary and holiday entitlement Opportunity to play a key role in a reputable and growing agency
Job Types: Full-time, Part-time, Permanent

Pay: 25,000.00-40,000.00 per year

Benefits:

Company pension
Experience:

Estate Agency: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person