Job Description

General information

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Reference

004517

Closing Date

18/07/2025

Service Area

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Directorate

Environment

Service Area

Libraries

Vacancy Details

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Category

Customer Service - Customer Service - All

Job Title

Library Support Officer

Grade

BBU04

Salary Range ( pro rata for part time roles)

BBU04 24,027 - 24,404

Contract Type

Part time permanent

Contract Hours

5.50

Job Advert

We are looking for an enthusiastic and friendly person to join the team at Putnoe Library to help us deliver a high quality and welcoming service to a diverse range of customers.



You will have excellent customer service skills and be able to use ICT competently and securely. You will be excellent at multi tasking, have a proactive approach and the ability to communicate clearly and confidently.



You will be interacting with customers by helping them use the self service system, answering their enquiries, providing ICT and digital support as well as taking part in library activities and carrying out a range of day to day library routines.



Working in a library is an active role which includes carrying books, pushing trolleys and being on your feet for long periods of time Although the job will have a base location which is Putnoe Library and a regular rota, you will be expected to work flexibly and cover at other local libraries if required.



Please note, this is a part-time vacancy working every Saturday 10am - 4pm. Therefore, the salary will be pro-rata.

How to apply

When you are ready to apply, click on 'Apply for Vacancy'; you will be asked to upload a CV and answer some application questions. The application questions require a yes/no response. Please make sure your CV shows how you meet the requirements for the role you are applying for, the job profile below will show the essential selection criteria. An optional CV template is provided below.

Closing Date: 18th July 2025

Interview Date: 25th July 2025

Please note:

The Council will not normally re-employ ex-employees in receipt of:

a severance payment (within 12 months of leaving) a local government pension (applies to Senior Officers only) unless the appointment is business critical

For further information, please email recruitment.team@bedford.gov.uk



Bedford Borough Council is proud to support the Armed Forces Covenant, Care Leavers Covenant and is a Disability Confident Employer. For more information please visit https://www.bedford.gov.uk/jobs-and-careers/why-work-us/working-culture-and-commitments

Additional Vacancy Information

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Allowance (pro rata for part time roles)

n/a

Work Pattern

Evert Saturday 10am to 4pm

Is this an enhanced DBS role?

No

Is this a politically restricted role?

No

Is this a customer facing role which requires a fluent English Speaker?

Yes

Vacancy Location

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Location

Bedfordshire, Bedford Borough Council Recruitment, Bedford

Location

Bedford

Is this a designated car user position?

No