Job Description

General information

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Reference

004573

Closing Date

22/08/2025

Service Area

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Directorate

Environment

Service Area

Higgins, Libraries & Archives

Vacancy Details

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Category

Customer Service - Customer Service - All

Job Title

Library Support Officer

Grade

BBU04

Salary Range ( pro rata for part time roles)

BBU04 24,027 - 24,404

Contract Type

Part time permanent

Contract Hours

22.5

Job Advert

We are looking for an enthusiastic and friendly person to join the team at Bedford Central Library to help us deliver a high quality and welcoming service to a diverse range of customers.



You will have excellent customer service skills and be able to use ICT competently and securely. You will be excellent at multi tasking, have a proactive approach and the ability to communicate clearly and confidently.



You will be interacting with customers by helping them use the self service system, answering their enquiries, providing ICT and digital support as well as taking part in library activities and carrying out a range of day to day library routines.



Working in a library is an active role which includes carrying books, pushing trolleys and being on your feet for long periods of time Although the job will have a base location which is Bedford Central Library and a regular rota, you will be expected to work flexibly and cover at other local libraries if required.

How to apply

When you are ready to apply, click on 'Apply for Vacancy'; you will be asked to upload a CV and answer some application questions. The application questions require a yes/no response. Please make sure your CV shows how you meet the requirements for the role you are applying for, the job profile below will show the essential selection criteria. An optional CV template is provided below.

Closing Date: 22nd August 2025

Interview Date: 16th September 2025

Please note:

The Council will not normally re-employ ex-employees in receipt of:

a severance payment (within 12 months of leaving) a local government pension (applies to Senior Officers only) unless the appointment is business critical

For further information, please email recruitment.team@bedford.gov.uk



Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.

Visa Sponsorship

Bedford Borough Council is unable to offer visa sponsorship for this role.



This post carries a living wage supplement to bring the hourly rate to 12.60 per hour

Additional Vacancy Information

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Allowance (pro rata for part time roles)

N/A

Work Pattern

Two week rota as shown on job profile

Is this an enhanced DBS role?

No

Is this a politically restricted role?

No

Is this a customer facing role which requires a fluent English Speaker?

Yes

Vacancy Location

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Location

Bedfordshire, Bedford Borough Council Recruitment, Bedford

Location

Bedford

Is this a designated car user position?

No