Job Description

Logistics & Customer Service Co-ordinator

MVM Logistics

is a growing local business involved in the movement of vehicles for the Motor Trade. We occupy a large premises near to Loughborough rail station and our busy office staff oversees the team of 50+ sub-contracted drivers who move over 500 vehicles a week.

We are excited to be expanding this team to include another full-time role as a

Logistics and Customer Service Co-ordinator

.

Our ideal candidate would be able to work full time,

5 days a week, Monday-Friday, 09.00-18.00 hrs.

A job share would be considered for candidates only requiring a 2-3 day a week role.

The primary focus of the Logistics and Customer Service Co-ordinator is to

support our driving team

and to

manage communications

with our large customer base.

Key responsibilities include

:

Responding to client, customer, and driver emails

Processing client orders and inputting them onto our bespoke software system

Liaising with customers and vehicle dealerships to facilitate vehicle moves.

Researching time-efficient and cost-effective travel routes using internet tools.

Scheduling collections and planning deliveries for multiple drivers using the bespoke programme.

Dealing with issues such as break-downs and organising recovery.

Preparation of driver work packs.

General Administration.

This is an exciting and fast paced role which will provide a fresh challenge for anyone with existing administrative or logistics experience. Applicants need to have excellent customer service skills including a clear, confident telephone manner as well as the ability to think quickly and logically under pressure. A good knowledge of the UK road networks and geography is also an advantage.

If this is an opportunity which interests you and you consider yourself a suitable candidate, please respond to this advertisement by sending a copy of your CV to our Recruitment Manager. An application pack containing further information about the role will be sent to suitable candidates.

Job Types: Full-time, Permanent

Pay: From 12.50 per hour

Benefits:

Casual dress Company pension Discounted or free food On-site parking
Education:

A-Level or equivalent (preferred)
Experience:

customer service: 1 year (required)
Language:

Fluent English (preferred)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (preferred)
Work Location: In person