Job Description

Vacancy Type
Permanent
Location
HMP Inverness
Pay Band
B
Salary
27,697 pro rata

Closing Date

27/07/2025, 23:55
Hours of work
Suitable for Job Share
Full or Part Time
Part-Time
Weekly Hours
Average 17.5 p/w Job Shared - 35 over 2 weeks Rota of Hours: Week 1: Monday to Wednesday 0800 - 1600 (1 hour break) [21 hours] Week 2: Thursday 0800-1600 (1 hour break) Friday 0800-1200 Saturday: 0830 - 1130 [14 hours]
Job Purpose
The job holder will be part of the Finance & Administration team at HMP Inverness. The post holder will be responsible for processing the incoming and outgoing mail at the Establishment. This includes Royal Mail deliveries, internal mail and email-a-prisoner correspondence. The job holder will secondary scan mail through the X-Ray machine, sort and distribute, ensuring that SPS policies are adhered to at all times.


This position is a job-shared role, where the post-holder will be required to work every second Saturday to carry out mail administration duties (3 hour shift).


Being part of a multi-functional team, other administration tasks will be part of this role, including - answering switchboard telephone & email enquiries, booking prisoner visits, general data input e.g. updating prisoner records, prisoner mobile/PIN phone administration and assistance within the prisoners canteen when required (manual handling duties may be required).



Responsibilities
Collect and log the incoming mail & email-a-prisoner correspondence received into the Establishment, ensuring all necessary policies and procedures are followed daily.

Prepare outgoing mail for Royal Mail pickup and internal mail for delivery.

Provide administration support such as answering the switchboard telephone, filing, data input. Ensuring secure storage and maintenance of data.

Updating and maintaining prisoner records systems.

As part of a multi-functional team, the post holder will be required to carry out other tasks or cover as specified by the Office Manager, commensurate to their grade.

Person Specification

SPS recruitment and selection practice is based on the fundamentals of our Competencies for Success Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are eight, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them, you will be assessed on those identified as key to role.
Qualification Requirements

A minimum of 2 National 5 qualifications, including English and Maths or equivalent qualifications, or relevant admin experience.

Essential

Knowledge, Skills and Experience Requirements

Examples of administration experience which may include such as answering the telephone, filing, data input.

Essential

Please provide a detailed example of how you meet the knowledge, skills and experience.



Examples of being competent and experienced in the use of MS Office packages, specifically Microsoft Word, Excel and Outlook.

Essential

Please provide a detailed example of how you meet the knowledge, skills and experience.



Examples and experience of understanding and following policies and procedures.

Essential

Please provide a detailed example of how you meet the knowledge, skills and experience.



Behaviour Requirements
Relationships & Collaboration
Listen & Communicate

Plan & Organise
Selection method 1
Interview