Job Description

We are on the hunt for a new member of staff to join our energetic and vibrant office in the heart of Cardiff Bay in our Executive Office.
Keylet have been Cardiff's top estate agency for over 25 years and are experts in the property industry. We have two bustling offices and an ever-growing team of hard working, enthusiastic, professional individuals and we want you to join!

Key responsibilities:

Responsible for maintenance of all management properties Provide excellent customer service to all Landlords and Tenants over the phone, email and face to face Source, manage and negotiate with external Contractors Liaise with Landlords and Tenants when instructing maintenance works Ensure all Landlords of managed stock are licenced with Rent Smart Wales To complete all inspections, inventories, move ins / outs on our stock throughout the year Full use of our customer relationship management system Full use and responsibility of the maintenance reporting portal Ensure all managed stock have in-date EPCs, Gas Safety Certificates, etc and organise renewals Keep up to date and inform higher management of legislation changes
Ideally, we are looking for someone with experience within real estate and are Rent Smart Wales certified, but this is not essential. If you are the type of person with a strong work ethic, great at communicating, organised, computer literate and willing to get stuck in, then we'd love to hear from you.

Now you know what we want from you, here's what Keylet have to offer:

Competitive salary 21 days holiday plus Bank Holidays Shut down period over Christmas and New Year Training and development opportunities Auto-enrolment Pension Scheme (subject to eligibility criteria and following 3 months in service) Regular fun social events with the Keylet team
*Please note that Saturdays are included with this job role (based on a rota system with a day off in the week as lieu).

Job Type: Full-time

Pay: From 26,000.00 per year

Benefits:

Company pension
Schedule:

Monday to Friday Weekend availability
Experience:

Maintenance Management: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person