Job Description

Banyan Jewellery

is where artistry meets innovation! As an independent, design-led jewellery brand nestled in the heart of Devon, we've been handcrafting sterling silver jewellery for over two decades. Our passion for exceptional design has fuelled our exciting expansion across multiple platforms, and we're on a thrilling growth trajectory that shows no signs of slowing down.

Join us as we continue to push creative boundaries and bring extraordinary jewellery to customers who appreciate authentic craftsmanship and distinctive style. This is more than just a job - it's your chance to be part of a brand that's making its mark in the jewellery world!

We're now looking for an experienced

Marketing & E-Commerce Coordinator

to help take us to the next level. This is a

broad and flexible role

, ideal for someone who enjoys wearing many hats -- from creative campaign planning to customer service and daily admin.

Whether you're returning to work after a break or simply looking for a meaningful, part-time opportunity with a small business, we'd love to hear from you.

Key Responsibilities:

Coordinate our marketing efforts: email campaigns, newsletters, and social content Manage and update our websites and online platforms Handle product listings, imagery, pricing, and copywriting Monitor performance and customer feedback to improve listings and marketing strategies Respond to customer enquiries by email and phone, providing excellent support Help fulfil orders and coordinate with suppliers when needed Collaborate with our small team to keep operations running smoothly

Who You Are:

Organised, detail-oriented, and confident in managing multiple tasks Friendly and professional in written and verbal communication Creative with an eye for branding, tone of voice, and marketing content Comfortable with websites, social media, and e-commerce tools Proactive, flexible, and happy to muck in -- from strategy to simple admin

Skills & Experience:

Essential:

Strong communication skills (especially written English) Experience with websites (Shopify or similar), crafting engaging email campaigns, and social media. Good IT skills (Microsoft Office: Excel, Word, Outlook) Enthusiasm for varied work and willingness to "muck in" wherever we need you Passion for both creativity and data analysis Eager to share and develop your existing expertise.

Desirable:

Experience in marketing or e-commerce Familiarity with platforms like Etsy, Faire, NOTHS, Shopify, etc. Understanding of digital marketing (SEO, email marketing, etc.) Design skills (e.g. graphic design, Adobe Photoshop or Canva) Experience using Mailchimp, Omnisend or similar platforms

Why Work With Us?

Help shape the growth of two independent brands Flexible hours and an understanding, family-friendly environment Learn across a wide range of business areas Enjoy a role that's both meaningful and hands-on Holiday entitlement in line with company policy Small team environment where your contributions truly matter Opportunity to see the direct impact of your work on business success

Practical Details:

Based in Newton Abbot Part-Time, Flexible Hours. Minimum 15-20 hours per week. 25,000 - 29,000

pro rata

based on experience.
Job Types: Part-time, Permanent

Pay: 25,000.00-29,000.00 per year

Benefits:

Employee discount On-site parking
Schedule:

Monday to Friday
Experience:

Marketing: 3 years (preferred)
Work Location: In person