Job Description

Work for a business that works with half of the world's top ten advertisers.


It all started in 1988, ICP was the first-ever company to offer global brand owners the opportunity to decouple advertising production from creative agencies. Working worldwide across clients such as Diageo, Estee Lauder Group, Tiffany, Coach, NBCU, Mars, Calvin Klein & Michael Kors.


We localize and produce content across over 100 countries in multiple languages, reducing cost whilst delivering high quality advertising and marketing content compliant with brand guidelines across all media types.



In addition to production, in 2006 we began to manage content for Diageo global brands and since then have expanded our Marketing technology offering & services across many global brands across a range of industries including Coca Cola, Coty, Unilever and L'Oreal.



We now provide additional services in the space between our historic versioning and adaptation service and content management to include preparation of assets at speed and volume for ecommerce channels. Also providing consultancy services at the highest level for clients, to help them transition their marketing activity to the fast-changing marketing environment.



We are an open, collaborative, non-hierarchical, 'sleeves rolled up' culture and we are we building a team of incredibly capable people.



The Media Content Manager (MCR Operator) has a key role within the Content Studio, responsible for the creation, QC, and delivery of encoded files to exact technical specifications for websites, TV, VOD, DOOH, and online platforms. This includes producing both client approval files and final delivery masters, ensuring all assets meet international broadcast and digital standards.


In addition, the role oversees the management of AV and static assets throughout the entire production lifecycle--from agency/client ingest and slating to archive and storage. Responsibilities also include maintaining and monitoring server structures, ensuring proper procedures are followed, managing storage capacity, and coordinating archiving processes.


The position requires close collaboration with editors, motion graphics artists, producers, and project managers to ensure seamless workflows, technically compliant deliveries, and timely handoffs across all channels. The Media Content Manager plays a critical role in safeguarding technical quality, consistency, and efficiency across all projects and workflow tools.


The ideal candidate will have at least 2-3+ years' experience in a production & post-production environment. You have a can-do attitude and excellent communication skills, and you are comfortable in showing this approach and collaborating with all other ICP Hubs as well as your team members.

About You:

Experience working with production tools such as Adobe Creative Cloud, with a focus on:

Encoding, QC and transcoding files for broadcast, online, VOD, DOOH, and web delivery. Creating and managing client approval versions and final delivery masters. Working with a wide variety of technical specifications, codecs, file types, aspect ratios, and delivery platforms. File ingest, QC, archiving, and file management across large-scale projects. You will have extremely high organizational skills and experience with archiving, data backup and file management, an advantage.

The successful applicant will be capable of hitting the ground running and will be able to competently fulfil the duties of the role to an extremely high standard.


Previous experience in a production environment. Minimum 2-3 years working with large global brands.

Key Skills:

High standard of technical production specs Being able to work independently and manage high volumes of work, set priorities and ensure all deliveries are on time Proficient in: Adobe CS (InDesign, Illustrator, Photoshop, AE, Premiere), QuickTime and FCP Must have a good working knowledge of QT and Adobe CS, AV hardware knowledge and OSX systems Good to know: Telestream Episode, Emotion EFF & Flame. VAST/VPAID Good understanding of audio specifications, levels, and industry standards. The ability to edit and adjust audio is a plus. QC, ensuring the highest level of quality and compliance on all master material for ingest and distribution. Encoding, transcoding files for global delivery and internal use Creative QC, checking files for any mistakes and raising with the team A good working and operational knowledge of workflow and folder systems on servers Managing files, organising file structures on servers, and archiving systems To communicate and react efficiently to urgent bookings as and when requested by the PM/Producer team Good knowledge of International broadcast standards and transmission specifications for distribution partners such as Extreme Reach & Peach. Familiar with post-production workflows and digital file formats/codecs All projects input into Internal job booking tool as required Working collaboratively with all departments within ICP Content Studio When asked, support the VFX team with preparation tasks and under supervision start 'learning on the job' to further down the line being able to carry out simple editing tasks, as requested by PM's/Producers or editors Managing internal workflow systems and checking these are kept up to date by the team. Helping to source and test new technology which will be suitable for the Content Studio and help with automation

Personal Skills & Attributes:

Great attention to detail Proactive and creative problem solving Demonstrate own initiative Strong team player Excellent communication skills The ability to multi-task and show enthusiasm for all aspects of the role Minimum 2-3+ years' experience
We're passionate about creating an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work is the right thing to do.