Job Description

Dundonald Medical Centre

are seeking a

part-time Medical Receptionist

to join our busy team, on a permanent basis.

The Person

The ideal candidate will be warm, friendly, approachable and have a reassuring manner whilst providing "the best" customer service every day, for every patient who enters or calls the surgery. They can adhere to strict confidentiality policies and absolute discretion with regards to patients and colleagues. As they will be interacting with people from every walk of life, they must be a People Person and an excellent team player with a superb can-do attitude. In addition, they should be comfortable in reassuring and dealing with anxious, concerned and often unwell patients.

The role

Dealing with patient queries and requests by phone or in person, efficiently and accurately To effectively manage arrangements for all patient appointments, dealing efficiently with an appointment booking system Production of acute and repeat prescription requests for patient medications Supporting the clinical team and handling their requests A variety of other activities that could be reasonably expected of a medical receptionist

The successful candidate will meet the following Essential Crieteria

GCSE Maths and English at grade "C" or above or equivalent. Proof of qualifications will be required 1 years' experience of working in a Receptionist/Customer Service

orHealthcare environment, gained within the last 5 years Excellent communication skills Proficient in the use of MS Office software, email and the internet The ability to work to deadlines, work in a fast-paced environment with an attention to detail An understanding, acceptance and adherence to the need for discretion and confidentiality

Desirable Criteria

Previous Medical Receptionist experience
If this role sounds appealing, we would love to hear from you. Please apply for an application pack via email (CVs will not be accepted as an alternative).

Job Types: Part-time, Permanent

Pay: From 13.07 per hour

Expected hours: No less than 8 per week

Benefits:

Company pension Free parking
Ability to commute/relocate:

Belfast, BT16 2LN: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (required)
Work Location: In person