We are looking for a Medical Receptionist to join our lovely small team at Dalkeith Road Medical Practice. The post is fixed term for 3-4 months to cover a period of temporary absence in the administration team.
The required role is 37.5 hours per week (Monday-Friday between the hours of 8-6) but this could be negotiable depending on experience and availability.
Previous experience necessary due to the need for immediate cover.
Duties
Greet patients at our front desk and deal with queries accordingly
Manage appointment scheduling, confirmations, and cancellations
Answer phone calls promptly, addressing inquiries and directing calls as necessary
Maintain accurate patient records and ensure confidentiality in compliance with regulations
Process patient registrations
Process patient prescriptions
Requirements
Previous experience in an office or administrative role, preferably within a medical setting
Strong organisational skills with attention to detail
Excellent verbal and written communication skills
Proficient in using office equipment and computer software- Vision and Docman experience preferable.
Ability to multitask in a fast-paced environment while maintaining professionalism
A compassionate approach to patient care with strong interpersonal skills
We are a very friendly team and look forward to welcoming someone new to our practice. Home baking and coffee will be regularly provided!
If you are interested in the post, please send a covering letter and CV to jenna.pemberton@nhs.scot. If you have any questions regarding the role, please get in touch via email or contact 0131 667 1289.