Job Description

About Us:

Pinehill Surgery is a well-established and reputable general practice dedicated to providing high-quality healthcare services to our community. We pride ourselves on our patient-centred approach and are committed to maintaining a warm and welcoming environment for both our patients and staff.

Job Summary:

We are currently seeking a dedicated and professional GP Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and will play a crucial role in ensuring the smooth running of our practice. The GP Receptionist will handle administrative tasks, greet patients, schedule appointments, and provide exceptional customer service. This is a part time position and the successful candidate will work on a rota basis between the hours of 07:45 and 18:45 Monday to Friday. The practice opens between 09:00 and 13:00 on a Saturday once per month and this shift is covered on a rota basis amongst all reception staff.

Key Responsibilities:

Greet and assist patients with a friendly and welcoming demeanour. Answer phone calls, schedule appointments, and manage the appointment calendar efficiently. Ensure patient information is accurate and up-to-date in our electronic medical records system. Process patient registrations and maintain confidentiality of sensitive information. Liaise with medical staff and other team members to ensure efficient patient flow. Handle patient inquiries and provide information about services offered. Assist with administrative tasks such as filing, scanning, and data entry. Maintain a clean and organized reception area.

Qualifications:

Previous experience in a medical office or similar administrative role is preferred. Excellent communication and interpersonal skills. Excellent IT skills. Strong organizational skills and attention to detail. Ability to handle multiple tasks efficiently in a fast-paced environment. Compassionate and empathetic towards patients. Previous experience of EMIS is ideal but not essential.

Benefits:

Competitive salary commensurate with experience. NHS Pension. Employee Assistance Programme. Bright Exchange discount programme for staff.

How to Apply:

Interested candidates are invited to submit a resume and cover letter via Indeed.

Pinehill Surgery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Part-time, Permanent

Pay: 12.66 per hour

Expected hours: 25 per week

Benefits:

Company pension Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking Sick pay
Education:

GCSE or equivalent (preferred)
Experience:

Medical Receptionist: 1 year (required)
Work Location: In person

Reference ID: REC-03