Job Description

Receptionist (Permanent Role)

Hours:

27.5 hours per week guaranteed (5.5 hours per day, Monday to Friday)

Working Pattern:

Shifts may vary between 7:45am and 6:40pm

Additional Hours:

Regular overtime opportunities available (potential to increase to full-time hours)

Annual Leave:

5 weeks plus Bank Holidays

Start Date:

Negotiable

Location:

The Knoll Surgery

We are seeking a friendly, flexible, and reliable

Receptionist

to join our busy surgery team on a temporary basis, with the potential for a permanent position. This is a fantastic opportunity for someone who enjoys delivering excellent patient care as part of a supportive and professional team.

Key Responsibilities:

Greeting and checking in patients at the front desk Signposting patients to the appropriate service or clinician Dispensing medication and handling payments for dispensing patients Booking appointments for GPs, nurses, physiotherapists, and other clinicians Managing workflow and tasks received from other departments Using systems such as EMIS, Excel, Word, and Office 365 Ensuring effective communication with patients via appropriate channels Assisting with stock checking in clinical rooms Supporting day-to-day operations to help manage patient demand efficiently

What We're Looking For:

A team player with a strong focus on patient care Excellent communication and customer service skills Confidence using IT systems and multitasking in a busy environment Willingness to work flexibly and provide shift cover when needed Previous experience in a healthcare or customer-facing role is desirable but not essential

Additional Information:

Shift rotas are usually published with a minimum of 2 months' notice Frequent overtime opportunities
Job Types: Full-time, Part-time, Permanent

Pay: 12.51 per hour

Benefits:

Bereavement leave Company events Company pension Free flu jabs Free parking On-site parking Sick pay
Experience:

General Practice: 1 year (required)
Work Location: In person