Job Description

Job Overview

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our medical facility and enhancing patient experience.

Duties

- Greet patients warmly and assist them with the check-in process.
- Manage appointment scheduling, confirmations, and cancellations.
- Handle incoming calls and respond to inquiries in a courteous manner.
- Maintain accurate patient records and ensure confidentiality.
- Process patient information and insurance details efficiently.
- Coordinate with medical staff to facilitate patient flow and communication.
- Perform general office duties, including filing, data entry, and maintaining a tidy reception area.
- Assist with billing inquiries and payment processing as required.

Skills

- Strong administrative skills with a keen attention to detail.
- Proficient in office software applications and electronic health record systems.
- Excellent verbal and written communication skills.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
- Strong organisational skills to manage time effectively and prioritise tasks.
- A compassionate approach to patient care, demonstrating empathy and understanding.

This position is ideal for individuals who thrive in a dynamic environment and are passionate about contributing positively to patient care. If you possess the necessary skills and are eager to be part of a dedicated team, we encourage you to apply.

Job Types: Permanent, Full-time

Pay: 12.60 per hour

Benefits:

Bereavement leave Company pension Cycle to work scheme Employee mentoring programme Free parking Life insurance On-site parking
Work Location: In person

Application deadline: 11/06/2025