Job Description

About us

Medical receptionist required for 30 hours per week Monday to Friday.

working on:

Monday - 07:30am to 13.30pm

Tuesday - 07:30am to 13:30pm

Wednesday - 07.30am to 13.30pm

Thursday - 07:30am - 13:30pm

Friday-12:45pm-18:45pm

Please e-mail for an application form as we do not accept CVs..

To provide a courteous, knowledgeable and efficient first point of contact for all patients and visitors to the practice.

To provide the administrative support necessary for the efficient operation of reception to both patients and other practice team members.

To provide high quality primary medical services

To provide advice on health promotion and general well being

To provide and develop services in line with developments in medical services and those services deemed to be appropriate for the resident population

To refer and direct patients to partner organisations for their ongoing health and social care needs

To provide an efficient and courteous reception service Maintain patient confidentiality and recognise risks of breach To facilitate and direct patient enquiries either by face to face contact or by telephone Deal with patients' urgent requests in line with practice policy To book appointments in line with the practice policy for GPs, Nurses and other Healthcare Professionals To direct all communications from external agencies to other personnel in the practice To ensure all messages and communications for GPs, Nurses and Dispensers are appropriately recorded To enter all appropriate data onto the practice clinical IT system in accordance with practice guidelines Providing both GPs and Nurses with information for surgeries, visits etc., Recording and receipt of forms and payments from patients associated with necessary insurance/medical works - advise patients on charges for non-NHS services Provision of administrative function associated with patient registrations as per practice guidelines Recording and receipt of patient comments, complaints and suggestions To attend and participate positively in staff meetings Ad hoc duties as required by partners or line management Ensure waiting room and reception area is kept tidy To provide administrative functions to facilitate patient registration management
Part-time hours: 30 hours, along with the occasional Saturday.

Job Types: Part-time, Permanent

Pay: From 12.21 per hour

Benefits:

Company pension
Experience:

Medical Receptionist: 1 year (preferred) Medical Secretaries & Receptionists: 1 year (preferred)
Work Location: In person

Application deadline: 14/10/2025