Job Description

.We are currently looking to recruit 1-2 Medical Receptionist to cover maternity leave within our practice. The successful candidate will be patient focused, a good team player and flexible in their approach, working for a busy medical centre.

We are looking for support between 8am and 6.30pm weekdays. Additional hours may be needed when other receptionists are on leave or when the practice needs require it.

You will provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or on the telephone. You will receive, assist and direct patients accessing the appropriate service or health care professional in a courteous, efficient and effective way. You will undertake a variety of administrative duties, and facilitate effective communication between patients, members of the primary health team and other associated healthcare agencies.

Ensure an effective and efficient reception service is provided.

Book in patients onto the clinical system.

Deal with general enquiries, explain procedures and make routine and follow-up appointments.

Communicate test results, ensuring accuracy

Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.

Be aware of all the clinics that are operating now and in the future so that appropriate appointments can be made.

Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.

Manage a busy switchboard, divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Be polite and helpful at all times.

Job Type: Temporary

Pay: 12.21 per hour

Benefits:

On-site parking
Schedule:

Holidays Monday to Friday
Experience:

Medical Receptionist: 1 year (preferred)
Work Location: In person

Application deadline: 25/07/2025