Job Description

Job description

Job Summary

We are seeking dedicated and organised Medical Receptionist candidates for both part time and full time positions across both our Heathfield and Newick/Chailey sites to join our Healthcare team. The successful candidates will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our medical practice and enhancing patient experience.

Job description

The following list are the core responsibilities of the medical receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Maintaining and monitoring the practice appointment system Communicate with patients and carers for appointments Triage patients according to urgency and book them in with the appropriate clinician Signpost patients to the correct service Process incoming and outgoing mail Initiating contact with and responding to requests from patients, team members and external agencies File and store records as required Input data into the patient's healthcare records as necessary Scanning of patient related documentation and attaching scanned documents to patient's healthcare records

Skills

Strong office administration skills with attention to detail. Excellent verbal and written communication abilities. Proficient in using office equipment such as computers, printers, and telephones. Ability to multitask effectively in a fast-paced environment. Strong interpersonal skills to interact positively with patients, families, and colleagues. Familiarity with medical terminology is an advantage but not essential. A proactive approach to problem-solving and a commitment to maintaining confidentiality.
We invite candidates who are passionate about providing excellent patient care to apply for this rewarding position within our team.

Job Types: Part-time, Full-time- Permanent

Pay: From 12.21 per hour

Benefits:

Company pension On-site parking
Schedule:

Day shift Monday to Friday Overtime Weekend availability
Hours and shifts to be discussed at Interview

Work Location: In person in either Heathfield or Newick

Job Types: Full-time, Part-time, Permanent

Pay: From 12.21 per hour

Benefits:

Company pension On-site parking
Work Location: In person