Job Description

Job summary

Yorkshire Street Surgery is looking to recruit a receptionist for a part-time position 27.50 hours per week, 13:00-18:30 Monday to Friday, Extra hours will be expected to cover extended hours, colleague holidays or sickness, and the practice's needs. This is a multi-skilled role for the successful candidate, who will undertake a range of duties including dealing face-to-face with patients and visitors queries at reception, assisting with day-to-day routine GP admin work, answering telephone calls and making appointments and supporting the Surgery team. We are looking for someone who is dedicated and interested in working in a medical environment. The successful applicant will have good levels of literacy, IT skills preferably with a knowledge of EMIS and interpersonal skills with a commitment to the responsibilities of the role. Some medical admin/reception experience would be an advantage, however training and guidance will be given.

Main duties of the job

Ensure an effective and efficient reception service is provided to patients any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments Ensure that reception is left tidy and ready for use for the next shift with all records and signed prescriptions filed. Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception position as necessary Process appointment requests for today future appointments from patients by telephone and in person. Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor. Process repeat prescription requests in accordance with practice guidelines Register patients for online access Have the confidence to answer telephone calls and deal with the query with accuracy
Overview of your organisation

We are a busy GP surgery in Rochdale, looking for a part time receptionist to join our friendly team.

The role will involve dealing with patients in person, over the phone and online, as well as completing a range of administrative duties.

The successful candidate will have excellent IT and communication skills, attention to detail and the ability to work well under pressure.

Job Types: Part-time, Permanent

Pay: 12.21-13.00 per hour

Benefits:

Company pension
Schedule:

Monday to Friday
Experience:

Medical Receptionist: 3 years (required) Medical Secretaries & Receptionists: 3 years (required)
Work Location: In person

Application deadline: 30/04/2025