Job Description

Responsibilities:
- Greet and check-in patients upon arrival
- Schedule and confirm appointments
- Answer phone calls and respond to inquiries
- Collect and update patient information in the electronic medical records system
- Assist with administrative tasks such as filing and scanning documents
- Maintain cleanliness and organisation of the reception area

-Professional and friendly phone manner

As a Medical Receptionist, you will play a crucial role in ensuring smooth operations at the front desk of our medical practice. Your excellent customer service skills and attention to detail will contribute to providing a positive experience for our patients. If you are organised, reliable, and have a passion for helping others, we encourage you to apply.

To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in this position. We look forward to reviewing your application.

Applicants must be available for shifts patterns between 07:30 - 18:30 Monday, Tuesday and Wednesday

Job Types: Part-time, Permanent

Pay: 12.52 per hour

Expected hours: 15.5 per week

Benefits:

Company pension Employee discount Free flu jabs Free parking On-site parking Store discount
Application question(s):

Can you tell us about a time when you had to handle a challenging situation with a patient and how you resolved it?"
"What do you think is the most important quality for someone working in a GP practice, and how do you demonstrate that quality?"

How do you prioritize tasks when the clinic gets very busy

Experience:

Medical Reception : 2 years (preferred)
Work Location: In person