Job Description

Overview

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing essential administrative support in a fast-paced medical environment. This role requires excellent organisational skills, attention to detail, and a compassionate approach to patient care.

Duties

Greet patients warmly upon arrival and assist them with the check-in process. Manage incoming calls, directing them to the appropriate department or personnel as needed. Schedule appointments and maintain an organised calendar for medical staff. Collect and verify patient information, ensuring all records are accurate and up-to-date. Process patient payments and handle billing inquiries efficiently. Coordinate communication between patients and healthcare providers, facilitating smooth operations within the practice. Maintain a clean and welcoming reception area, ensuring all materials are current and accessible. Assist with administrative tasks such as filing, data entry, and managing correspondence.

Qualifications

Previous experience in an office or administrative role is preferred. Strong organisational skills with the ability to multitask effectively in a busy environment. Excellent verbal and written communication skills, with a friendly and professional demeanour. Proficient in using office equipment and computer software relevant to medical administration. A keen attention to detail, ensuring accuracy in all tasks performed. Ability to work collaboratively within a team while also demonstrating initiative when required. Familiarity with medical terminology is advantageous but not essential.
If you are passionate about providing exceptional patient care while managing administrative tasks efficiently, we encourage you to apply for this rewarding position as a Medical Receptionist.

Job Type: Full-time

Pay: 19,553.00-25,000.00 per year

Benefits:

Company pension On-site parking Store discount
Education:

GCSE or equivalent (preferred)
Work Location: In person

Application deadline: 28/11/2025
Reference ID: SCMC2025
Expected start date: 04/01/2026