Job Description

Company Overview

Social enterprises across Lancashire are businesses that are building a fairer, more equal society. Selnet is the recognised lead for social enterprise in Lancashire and is named within the UK's Top 100 social enterprises; we aim to help Lancashire's social entrepreneurs achieve ambitions, respond to challenges, tackle inequalities and empower local communities.

Selnet is a social enterprise run by our members to meet the needs of our members. We champion, connect and support a vibrant network of organisations making a real difference in their communities.

Members of Selnet join like-minded businesspeople to share ideas, network, grow and develop. As part of our network, they find local connections helping them to open their business up to new markets. Through our communications channels, members receive up-to-date news, funding information, events and training updates and have a platform to promote their business.

Summary

This is a key role in ensuring that, internally, all Selnet staff continue to keep "membership at the heart of everything we do". Externally, it is about ensuring membership satisfaction by improving retention rates, increasing member uptake and working closely with the whole team to develop initiatives to improve and enhance the member experience. As Selnet's Membership Officer you will:

Deliver the membership offer, supporting social enterprises across Lancashire.

Be the first point of contact for members, handling queries, renewals, and engagement - including invoicing and credit control.

Promote Selnet's services and membership offer across Lancashire and at events and meetings.

Manage the table of delivery across all membership levels.

Organise member workshops, masterclasses, and networking events.

Liaise with speakers delivering the membership offer

Write content with the Marketing Coordinator including case studies, newsletters, social media, and member spotlights.

Attend networking meetings.

Support in the delivery of the 20 Years Anniversary Celebration Event for Selnet

What we are looking for

We want someone with excellent communication skills, a flair for marketing and writing promotional copy, and organisational ability. You will enjoy collaborating with people across the network, supporting members, and telling stories that showcase real impact within Lancashire communities.

Job Type: Part-time

Pay: 22,000.00-26,000.00 per year

Expected hours: No more than 20 per week

Benefits:

Company pension Cycle to work scheme Free or subsidised travel Free parking Paid volunteer time Work from home
Work Location: Hybrid remote in Preston PR2 8PS

Application deadline: 24/10/2025
Expected start date: 01/11/2025